Flex Marketing · 2 days ago
Client Partnership Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years expFlex Marketing is a dynamic agency seeking a Client Partnership Manager to oversee day-to-day account operations and cultivate strong client relationships. The role involves driving effective healthcare marketing initiatives and serving as a key liaison between clients and internal teams while ensuring the delivery of strategic work.
AdvertisingBrand MarketingMarketing
Hiring Manager
Adam Gelling
Responsibilities
Lead and support the execution of multichannel campaigns across healthcare professional and consumer audiences
Partner with our team to build client scopes, project briefs and oversee the delivery of tactics as specified to drive completion of day-to-day client tasks
Work closely across functions to deliver projects that are aligned with our clients’ business objectives, timelines, and budget
Oversee the client MLR/PRC submission process, ensuring materials are submission-ready, timelines are met, and feedback is efficiently incorporated
Lead and support client status and project calls collaborating with clients and internal team members
Ensure the work delivered is aligned to client-approved briefs and executed with excellence
Maintain and oversee client calendars, scheduling reviews, deliverables, and feedback loops
Manage internal client routing systems and reviews—ensuring team members provide timely input and revisions with minimal bottlenecks
Capture and provide clear, actionable client feedback and direction for FLEX multidisciplinary teams
Monitor project health and raise flags early when timelines, budgets, or quality are at risk
Actively champion and integrate AI tools and emerging technologies into our operations
Partner closely with internal teams to activate work that meets business goals while reflecting our FLEX standards and model of adaptability and efficiency
Qualification
Required
Bachelor's degree in marketing, communications, advertising, or a related field
5-7+ years of experience in a healthcare advertising or marketing agency
Proven experience supporting pharmaceutical, biotech, and/or medical device brands, including campaign development and execution
Demonstrated ability to manage multiple workstreams simultaneously—balancing timelines, budgets, scope, and quality
Experience leading projects through MLR/regulatory review processes, including revisions and approvals
Strong client-facing skills, with the ability to build trust, manage expectations, and provide clear strategic guidance
Excellent written, verbal, and presentation skills, with comfort translating client feedback into actionable direction
Experience leading and coordinating cross-functional teams (strategy, creative, media, analytics, etc.) to deliver integrated work
High level of organization and attention to detail; able to anticipate risks and course-correct proactively
Comfort working in a fully remote environment, using project management and collaboration tools to keep teams aligned
Financial acumen, including experience tracking budgets, monitoring burn, and flagging scope or resourcing issues early
Curiosity and adaptability, with interest in emerging technologies and AI-enabled workflows to improve efficiency and output
Preferred
Experience in oncology
Product launch expertise
Prior experience in a fast-growing or entrepreneurial agency environment
Familiarity with common agency project management tools (e.g., Workfront, Asana, Monday)
Company
Flex Marketing
Flex Marketing is a marketing agency that specializes in pharmaceutical, biotech, medical device, and diagnostics clients.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase