Process Improvement Analyst jobs in United States
cer-icon
Apply on Employer Site
company-logo

Western Governors University · 19 hours ago

Process Improvement Analyst

positionSLC Metro Area
timeFull-time
remoteHybrid
seniorityMid Level
money$73K/yr - $109K/yr
date3+ years exp

Western Governors University is committed to expanding access to higher education through innovative online programs. The Process Improvement Analyst will optimize workflows and analyze marketing operations data to enhance efficiency and improve student experiences through data-driven decisions.

Higher Education
badNo H1Bnote

Responsibilities

Analyze marketing operations data to identify trends, measure performance, and recommend actionable process improvements
Lead initiatives to reduce time-to-market for marketing assets by 20%, ensuring projects move from concept to completion efficiently
Serve as Workfront administrator, managing user setup, workflows, and reporting to support team capacity and visibility
Build and maintain dashboards and reports to track KPIs and support strategic decision-making
Collaborate with project managers, marketing leaders, and cross-functional teams to ensure alignment and operational excellence
Troubleshoot workflow issues and propose solutions that enhance efficiency and maintain quality standards
Document processes and communicate changes effectively to stakeholders across the marketing organization

Qualification

Process optimizationData analysisWorkfront administrationExcel proficiencyAnalytical skillsCommunication skillsRelationship-buildingCritical thinkingGrowth mindset

Required

Bachelor's degree in a business-related field
3 years of experience in process optimization, data analysis, or related roles
Strong analytical and critical thinking skills with the ability to interpret cause-and-effect relationships in data
Comfort with ambiguity and a growth mindset—marketing evolves quickly, and so do we
Proficiency in Excel, Google Sheets, Smartsheet, or comparable tools
Ability to learn new technologies quickly and serve as an administrator for Workfront
Excellent relationship-building and communication skills to influence and align stakeholders

Preferred

Project management experience (professional or academic)
Familiarity with marketing operations or agency environments
Workfront administration experience

Benefits

Comprehensive healthcare: medical, dental, vision, telehealth, and mental health support
HSA and FSA options
Life and disability insurance, with optional accident, critical illness, and hospital indemnity coverage
Legal assistance and identity protection
Retirement savings plan
Wellbeing programs
Discounted WGU tuition for you and your family
Flexible PTO and Sick time — no accrual required
11 paid holidays
Additional paid leaves, including up to 12 weeks of parental leave

Company

Western Governors University

twittertwittertwitter
Glassdoor3.9
company-logo
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
dateFounded in 1997
location
Salt Lake City, Utah, USA
people-size5001-10000 employees
web-link
http://www.wgu.edu/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Kauffman Foundation
2025-05-08Grant

Leadership Team

leader-logo
Stephen Herzig
Vice President of Enterprise Solutions
linkedin
leader-logo
Kacey Thorne
Senior Director, Academic Strategic Initiatives
linkedin

Recent News

TechBuzz News
Inside WGU’s Digital Playbook: Teaching Nearly 200,000 Students at Scale
2025-12-02
EIN Presswire
At 16, Aliso Viejo Student Earns Bachelor’s Degree and Begins MBA Coursework
2025-10-29
Long Beach City College
LBCC Receives $50,000 Scholarship Fund from Western Governors University
2025-10-03
Company data provided by crunchbase