Salas O'Brien · 1 day ago
Human Resources Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$105K/yr - $115K/yr
5+ years expSalas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for clients and the world. The HR Operations Manager plays a vital role in advancing the efficiency and effectiveness of HR operations, leading a team to enhance service delivery and optimize processes.
Industrial EngineeringMechanical Engineering
Responsibilities
Manage and mentor a centralized HR Core Team, ensuring high-quality service delivery across onboarding, team member changes, offboarding, and other lifecycle events with supporting disciplines
Serve as the first point of escalation for HR case management, supporting resolution of complex or sensitive matters and ensuring consistency in practice
Optimize existing processes and lead continuous improvement initiatives aimed at increasing automation, reducing case cycle time, and enhancing data accuracy
Collaborate with cross-functional HR leaders (Recruiting, Training & Development, Payroll, etc.) to align HR service delivery with enterprise-wide initiatives and priorities
Partner with HR Systems and other stakeholders to optimize UKG Pro modules and reporting tools, ensuring configurations evolve with business needs
Develop and manage dashboards and reporting to track team KPIs, monitor caseload trends, and inform leadership of progress against goals
Maintain documentation, templates, and knowledge base content to support HR team adoption and compliance with standard processes
Act as a process owner and advocate for scalable solutions that ensure compliance, improve experience, and support growth
Qualification
Required
Bachelor's or master's degree in HR, Organizational Psychology, Business, or related field
5+ years of experience managing a centralized HR Operation or Shared HR Services team required
Demonstrated experience leading people or teams, especially within a virtual environment
Proven success managing HR workflows, case systems, and service delivery metrics
Proven experience leading teams in a virtual environment, managing HR workflows, and driving consistent service delivery in a centralized model
Proficiency in Microsoft Office Suite; advanced Excel skills (e.g., pivot tables, vlookups, dashboards) required
Excellent project management skills, with the ability to manage competing priorities and lead cross-functional initiatives
High emotional intelligence, excellent judgment, and strong interpersonal and executive communication skills
Preferred
Prior experience in the AEC industry or professional services strongly preferred
Strong knowledge of HRIS platforms; experience with UKG Pro (UltiPro) highly preferred
Benefits
Medical, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Wellness programs and employee assistance resources
Professional development support
Company
Salas O'Brien
Salas O'Brien is a national leading Facilities Planning, Commissioning, Construction Management and Mechanical, Electrical.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Group
2024-01-22Private Equity
Leadership Team
Paul Silva
Chief Operating Officer
Karl F. Frey
Retired
Recent News
Sports Business Journal
2025-10-24
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2025-10-16
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