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Zimmer Biomet · 1 day ago

Sales Training Manager

Warsaw, IN

Full-time

Onsite

Mid, Senior Level

$120K/yr - $150K/yr

7+ years exp

Zimmer Biomet is a global medical technology leader committed to enhancing patient mobility. The Sales Training Manager role focuses on developing comprehensive training programs for the US Sales Organization, ensuring that the sales team is equipped to effectively sell Zimmer Biomet's orthopedic products.

Health CareManufacturingMedical DeviceProduct Design

Responsibilities

Partner with cross-functional stakeholders (Sales leaders, Downstream Marketing, Product Managers, and Global Learning & Development) to understand and address the needs of the ZB Sales Team in order to develop comprehensive training programs that address known gaps and align with the Company’s strategic vision. Communicate with stakeholders throughout the journey of program implementation via regular meetings, presentations, and reports to gauge expectations, provide progress updates, and solicit feedback for continuous improvement

Serve as a subject matter expert for Knee, Hip, and TDS products, facilitating trainings that cover anatomy and pathology, product features and benefits, surgical techniques, clinical outcomes, and more. Establish and maintain partnerships with product, marketing, and commercial channels to ensure training content remains aligned with the dynamic nature of the business, including new product launches, product enhancements, market trends, etc

Consult with interdepartmental teams, including Instructional Designers and Learning Consultants, to remain current in emergent, adult learning practices and ensure a program’s value is measured aligned to key performance indicators, such as: satisfaction, sales growth, utilization, etc

Conceptualize and deliver blended learning experiences utilizing various modalities (eLearning, VR/MR, Classroom, Hands-On, Webinar, and Field Based), accommodating for various learning styles and maximizing knowledge transfer and retention

Assess learner knowledge and skill acquisition utilizing a variety of quantitative and qualitative methodologies such as: pre- and post-tests, skill demonstrations, case presentations, role plays, and surveys. Provide constructive feedback and coaching to learners based on outputs

Ensure program application and facilitation is within budget by optimizing the use of resources and leveraging technology and innovation while maintaining high standards of quality and compliance with regulatory requirements

Train additional team members as trainers to improve team efficiency and effectiveness, broadening the reach of our team’s training programs. Share best practices, provide mentorship and coaching, and facilitate train-the-trainer sessions to build a robust and scalable training infrastructure

Qualification

Orthopedic sales knowledgeTraining program developmentFacilitation skillsBudget managementData analysisMicrosoft OfficeSurvey platformsCommunication skillsProject managementTeam-orientedProblem solvingOrganizational skills