Ohio Cat · 3 days ago
Field Service Supervisor
Ohio CAT is a division of Ohio Machinery Co that aims to be a top-performing industry leader. The Field Service Supervisor will lead a team of Field Service Technicians, manage daily operations, and oversee staff training and process reviews to ensure efficient service delivery.
Industrial EngineeringRenewable Energy
Responsibilities
Manage the day-to-day Field Service Department operations
Communicate with our customers
Lead the service staff
Take part in the development and training of field technicians
Be involved in process reviews to ensure efficient and effective service department
Qualification
Required
A High School diploma or equivalent is required
Must have prior industry knowledge of the products along with a technical background of the products sold and serviced
Some supervisory experience is required
Must be highly motivated, with excellent leadership, communication, customer interaction, and organizational skills
Must have advanced computer skills with an understanding of Caterpillar systems
Ability to handle multiple tasks and have a teamwork ethic along with exceptional knowledge of construction equipment
Benefits
401(k): Match and employer discretionary contribution.
Health Insurance: Two options, including an HSA with a dollar-for-dollar match of up to $1,200 per year, are available.
Dental & Vision Insurance: Comprehensive coverage options.
Financial Access: Credit Union membership is available.
Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
Compensation: Base pay, annual bonus potential, and company success share bonuses.