Professional Resource Group, LLC · 1 day ago
Technical Business Analyst 2 - IT PMO
Portland, OR
Full-time
Hybrid
Senior Level
7+ years expProfessional Resource Group, LLC is a staffing company that provides high-caliber professional and technical resources. They are seeking a Technical Business Analyst 2 to support the Project Management Office (PMO) within the IT organization, providing business analysis support for various IT initiatives and collaborating with internal clients and stakeholders.
Staffing & Recruiting
No H1B
U.S. Citizen Only
Responsibilities
Provide business analysis support and assistance, eliciting documents and managing requirements, to support the implementation of IT systems for a variety of internal CLIENT clients implementing small to medium -sized projects, as per the organization’s established System Life Cycle (SLC) process
Collaborate with senior or lead org analysts or CLIENT manager to identify and plan business analysis work needed to meet project needs, which may include Recommend the artifacts and level of detail for the business analysis effort, i.e. the analysis objective which supplies the technical team with information that assists in planning a system build
Recommend the business analysis approach to satisfy the analysis objective, including the specific tasks and deliverables
Collaborate with senior or lead org analysts or CLIENT manager in planning the requirements gathering and elicitation strategy (e.g. techniques to be used, appropriate for the project type and the stakeholders involved)
Identify and recommend resource levels needed to accomplish the business analysis work in accordance with the project schedule
Conduct preliminary analyses on proposals for IT systems
Work with business lines to understand their needs and identify their goals and objectives
Take ambiguous, high-level, and incomplete information about a business problem and synthesize it into a clear, concise scope statement
Assist business lines in developing a business case to justify an IT investment
Participate in market research to assist business lines in the viability assessment of existing products to meet customer needs
Provide technical teams with business requirements needed to select a technical approach to meet the business need
Work closely with internal client teams to provide technical business analysis assistance, which may include: Coordinate and facilitate planning and working sessions to elicit customer requirements. Guide and assist client teams through defining business requirements
Conduct user/stakeholder interviews, potentially including job shadowing and “day in the life” exercises
Review documentation on existing business processes and systems
Review regulations and policies to understand relevant compliance requirements and make recommendations
Analyze the gathered information to present an organized, coherent understanding of the business problem and the proposed solution
Analyze business processes and create current-state “as is” and future-state “to be” models, including conducting gap analyses
Review and make recommendations to align business processes with industry standards and best practices
Make recommendations to identify the product quality requirements needed to satisfy the customer needs, e.g. performance and availability
Establish and maintain bidirectional traceability from goals and objectives to detailed functional requirements
Evaluate and assess business process change impacts to help inform Change Management activities
Decompose high-level information into details and abstract up from low-level information to present a complete picture of the business need and description of how the proposed solution meets that need
Collaborate with technical team representative, senior or lead analyst, or CLIENT manager (as needed) to translate customer needs into product requirements in sufficient detail for technical teams to implement. This work may include: Document detailed descriptions and specifications of user needs, business rules, functionality, and steps required to implement business solutions
Conduct collaborative exercises, e.g. user story mapping, to align users and technical teams on the meaning of requirements and the needed product
Draft a range of requirements documentation/artifacts, e.g. user stories, context diagrams, swim lane diagrams, non-functional requirements, as needed to define the solution
Collaborate with IT technical representative(s) in the development of test plans and acceptance criteria, traced to business and functional requirements. This work may include coordinating and facilitating test scenarios, User testing, etc
Review and validate requirements documentation with appropriate business and technology stakeholders
Collaborate with project team members and stakeholders to establish requirement priorities and resolve any requirement conflicts among various stakeholders
Elicit objective criteria from business users for the evaluation and acceptance of requirements
Collaborate and coordinate with requirements providers to reach an understanding of requirements
Conduct detailed reviews of requirements and obtain approval from appropriate parties
Facilitate the requirements documentation throughout the entire lifecycle of the project
Update requirements as they evolve throughout the system implementation
Track scope delivery and how delivered products provide business value
Follow established processes for managing scope change requests
Facilitate a shared understanding of the customer needs and technical solution between business users and project teams
Communicate effectively with and act as a liaison between a wide variety of technical and business teams and project stakeholders in a variety of settings
Develop and maintain productive relationships with business users, technical teams, and other project stakeholders
Present information effectively in a variety of formats, including Word documents, Excel spreadsheets, PowerPoint presentations, and Visio flowcharts
Schedule and attend vendor evaluation panels, as a non-voting, technical advisor, providing input and recommendations, as requested: Assist the Contracting Officer’s Representative (COR) by distributing vendor bids to voting members of the identified federal vendor evaluation panel(s) and scheduling evaluation panel meeting(s) as requested
Assist in facilitating vendor evaluations by providing administrative assistance, such as preparing scoring material based on identified criteria
Participate as a non-voting project team liaison and technical advisor to an evaluation panel, responding to inquiries, providing technical input and recommendations
Assist project team to summarize the assessment, including justification of the recommendation
Work with the project teams and vendor awarded the contract to identify the gap/analysis work needed to implement the solution
Qualification
Required
A bachelor's degree in information technology/systems, business administration, or a closely related technical discipline is preferred
7 years of experience is required with an applicable bachelor's degree
11 years of experience is required without a degree or applicable degree
Experience should be consistent with the specific requirements of technical business analysis and information technology and progressively more technical in nature
Proficiency with Microsoft products, including Word, Visio, PowerPoint, Excel, and Outlook or similar
Technical interviewing skills that include functional/process interviewing in the business environment
The ability to facilitate groups through process design and requirements gathering sessions
Ability to communicate effectively with business and technical teams
Ability to develop and maintain effective client and stakeholder relationships
Strong technical writing skills and the ability to present information in various forms (verbally, in writing, visually, graphically)
Valid U.S. Driver's License is required
Preferred
Proficiency with requirements modeling tools such as Jama or Sparx Enterprise Architect
Experience with System Life Cycle (SLC) processes
Experience with Traditional/Waterfall and Agile methodologies
Experience with custom development and COTS implementation projects
Some experience in project management and leadership
Background in writing technical designs and specifications
Energy/utility industry experience
Company
Professional Resource Group, LLC
The value-add of any professional, beyond their technical contribution, is their ability to share their experience, to interact, to effectively communicate, to proactively participate, in order to achieve a desired collective goal.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase