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North American Dental Group (NADG) · 1 month ago

Ortho Front Desk Coordinator

Fairfield, CT

Full-time

Onsite

Entry Level

1+ years exp

North American Dental Group is dedicated to transforming the dental experience by delivering best-in-class patient care. The Ortho Front Desk Coordinator will be responsible for managing patient interactions, handling financial information, and ensuring a smooth appointment process.

DentalHealth CareInsuranceMarketing

Responsibilities

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free

Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments

Explains procedures and/or services to patients using dental knowledge

Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate

Tracks appointments due to no-shows, cancellations, and late arrivals

Qualification

Dental softwareCustomer serviceInsurance verificationMicrosoft OfficeClerical tasks

Required

High School Diploma or equivalent

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free

Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying

Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments

Explains procedures and/or services to patients using dental knowledge

Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate

Tracks appointments due to no-shows, cancellations, and late arrivals