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The Computer Merchant, LTD (TCM) · 1 day ago

Senior IT Policy Exception Analyst

St. Petersburgh, FL

Full-time

Hybrid

Mid, Senior Level

$60/hr - $70/hr

3+ years exp

The Computer Merchant, LTD (TCM) is seeking a Senior IT Policy Exception Analyst to join their dynamic IT Policy Exceptions team. This role involves evaluating and managing IT Policy Exception requests while ensuring compliance and risk mitigation, making it ideal for professionals at the intersection of cybersecurity and financial services.

Consumer ElectronicsHuman ResourcesInformation TechnologyStaffing Agency

H1B Sponsor Likely

Responsibilities

Lead IT Policy Exception Management: Administer and track exception requests using ServiceNow, ensuring accuracy and compliance

Partner with Advisors: Collaborate with financial advisors and their technology teams to document requests and provide clear guidance

Risk Assessment & Mitigation: Analyze policy deviations, assess associated risks, identify compensating controls, and recommend remediation strategies

Communicate with Impact: Engage with advisors via email, chat, and phone to deliver exceptional support and clarity on IT security requirements

Drive Continuous Improvement: Troubleshoot issues, resolve challenges, and contribute to process enhancements that strengthen our risk posture

Performs other duties and responsibilities as assigned

Qualification

IT Security principlesRisk managementServiceNowCybersecurity certificationsAnalytical mindsetProject managementCommunication skillsCollaboration skills

Required

Proven ability to interpret and communicate technical and non-technical policy requirements

Strong knowledge of IT Security principles, risk management, and controls

Exceptional organizational and project management skills to prioritize high-visibility requests

Ability to translate complex IT security concepts for audiences with varying technical backgrounds

Analytical mindset to identify issues, compare data, and recommend effective solutions

Collaborative approach to building relationships and delivering outstanding client service

Minimum of a Bachelor's degree in Cybersecurity, Computer Science, MIS or related degree and three (3) to five (5) years of relevant experience or combination of education, training and experience

Experience in IT Risk Management and/or managing IT Policies and Standards

Preferred

Experience with ServiceNow policy or exception management (is a plus)

Experience within a highly regulated environment like Financial Services preferred

Professional certifications such as, Certified Information Systems Security Professional (CISSP), GCCC or Certified Information Systems Auditor (CISA) or other cybersecurity certifications are differentiators

Benefits

Medical, dental and vision benefits

Dependent care flexible spending account

401(k) plan

Voluntary life/short term disability/whole life/term life/accident and critical illness coverage

Employee assistance program

Sick leave in accordance with regulation

Company

The Computer Merchant, LTD (TCM)

The Computer Merchant, LTD®, (TCM) is a Veteran-Owned, nationally recognized Information Technology & Software Engineering staffing and services firm.

Founded in 1980

Norwell, Massachusetts, USA

501-1000 employees

http://tcml.com

H1B Sponsorship

The Computer Merchant, LTD (TCM) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)