Baltimore Aircoil Company · 2 months ago
BAC Aftermarket Engineer
Jessup, Maryland, United States
Full-time
Onsite
Mid Level
$50K/yr - $86K/yrBaltimore Aircoil Company is seeking an Aftermarket Applications Engineer responsible for providing technical solutions and product customizations. This role involves researching products, developing strategies for customer needs, and participating in cross-functional teams for product development.
IndustrialManufacturingMechanical Engineering
Responsibilities
Exhibit BAC Core Values to the fullest (Drive Innovation, Show Courage, Earn Trust, Embrace Responsibility) and adhere to BAC global design standards
Identify and execute initiatives to increase speed of information to all customers through digital technology
Respond to domestic representative inquiries through excellent written and verbal communication
Involvement with major process improvement projects currently underway in the Aftermarket
Research BAC and competitor products in relation to customer aftermarket needs and develop marketing strategy for those products
Execute metrics in order to achieve Aftermarket Orders Plan, territory quotas, quote to order ratio, etc
Provide BAC Representatives with equipment selections, competitive product strategy, and systems knowledge
Provide technical applications support and customization quotes to BAC Representatives worldwide
Interact with all departments at BAC (Marketing, Customer Service, Manufacturing, Engineering, Warranty Services, Sales, Credit) to support quotations and orders
Organize data and tools to improve the Aftermarket Applications process
Utilize the available design tools and collaborate with BAC engineering groups on special projects
Creative problem solving that provides accurate Aftermarket solutions, or alternatives to clarify unusual equipment configurations
Identify continuous improvement projects to improve service level, quoting quality, and process efficiencies
Strong understanding of the value proposition for BAC replacement parts, and able to communicate effectively with customers
Qualification
Required
Bachelor's degree in engineering, preferably mechanical
Strong mechanical and technical aptitude in order to develop an in-depth knowledge of BAC's and its competitor's product offerings
Ability to read technical drawings
Proficiency in 3D Inventor modeling software/2D AutoCAD (or equivalent)
Proficient with Excel, Word, PowerPoint, DWG viewers
A clear demonstration of strength in communication, problem solving, and follow-up
Performance driven behavior to reply swiftly to inquiries, as speed is essential to quoting in the Aftermarket
Ability to resolve complex quote requests in an efficient and timely manner
Customer service orientation (internal or external customers)
Requires excellent written communication and phone skills, flexibility in handling a wide range of tasks, attention to detail, and effective interpersonal and presentation skills
Strong team player orientation required to provide design and support, professional demeanor, and sense of urgency
Ability to coordinate/negotiate with suppliers on component price and lead time
Experience with the Microsoft Suite (preferably SharePoint, Teams, PowerApps, PowerBI)
Preferred
Knowledge of BAC systems preferred (PeopleSoft, Inventor)
Sheet metal design knowledge
Benefits
Medical
Dental
Vision
Paid time off
401k
Employee stock ownership plan
Annual bonus incentive program
Company
Baltimore Aircoil Company
At BAC, we don’t just build cooling systems, we shape the future of sustainable solutions.
Founded in 1938
1001-5000 employees
H1B Sponsorship
Baltimore Aircoil Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (8)
2023 (4)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
M
Mike Hooper
Assistant Chief Designer
Recent News
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