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Oak View Group · 14 hours ago

Director of Venue Operations | Full-Time | Durham Convention Center

Durham, NC

Full-time

Onsite

Lead/Staff, Director/Executive

$70K/yr - $80K/yr

5+ years exp

Oak View Group is the global leader in venue development and management for the live event industry. The Director of Venue Operations will manage the day-to-day operations of the Convention Center, ensuring high-quality service and efficient budget control while supervising maintenance, event setup, and staff training.

Sports

H1B Sponsor Likely

Responsibilities

Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC , IT, AV, electrical, plumbing, commercial kitchen equipment fire protection, life safety, workplace safety, communications, pest control, custodial services, etc

Establish and maintain effective working relationships with those contacted in the course of work

Participate in the development and administration of the facility’s operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary

Oversees the advancing and communicating of event information to the appropriate departments and staff

Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identity and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures

Oversees the operation of event set-up and tear-down, i.e. stage risers, dance floor, pipe and drape, chairs, signs, banquet functions, etc

Direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services

Acts as liaison with City and County Services for numerous facility related functions including and not limited to City Codes, Building Safety, Police and Fire, Parking, Health Department, Licenses, Permits, Inspections, and warranties

Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures

Order supplies and materials for Operations programs within budget guidelines; receive and maintain supplies

Verify the processing of employee time sheets and accounts for labor, material and utility costs by event and cost category

Develop and maintain Capital Improvement Project reports and recommendations for the facility

Attend internal meetings representing the operations department and represent the facility at external meetings as deemed necessary

Develop and implements standard operating procedures for each area of responsibility, including an effective preventive maintenance program

Organize and execute training and safety programs for all staff

Prepare and present staff reports and other related correspondence

Keep cost records of work performed and make cost estimates as requested

Responsible for Health & Safety compliance

Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations

Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.) for each area of responsibility, including an effective preventative maintenance program

Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service

Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate

Establish and maintain effective working relationships with staff, contractors, facility stakeholders and facility users

All other duties as assigned by the General Manager

Qualification

Facility operations managementBudget preparationControlPhysical plant managementOSHA requirementsEvent production knowledgeBasic IT functionsAdvanced computer proficiencySupervisory skillsCustomer serviceCommunication skillsTeamwork

Required

B.S. or B.A. degree from an accredited college/university

5-7 years' experience in facility operations management

Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations

Experience with operational characteristics, services and activities of a public facility maintenance programs including building construction, mechanical equipment repair, and grounds maintenance

Knowledge of principles and practices of budget preparation and control

Knowledge of OSHA requirements

Basic Knowledge of boilers, chillers, refrigeration and ice making

Basic Knowledge of Fire Alarm / Fire Protection systems

Knowledge of basis IT functions with ability to interface knowledgeably with contractors, staff and clients for the provisions of IT services including but not limited to internet services, Wi-Fi, local network, computer equipment procurement and set-up

Knowledge of Event presentation and event production needs

Knowledge of pertinent Federal, State, and local laws, codes, and regulations

Knowledge and experience of facility operations including drayage, decorators, maintenance, housekeeping, trades, audio-visual, IT, electrical, equipment, etc

Advanced computer proficiency and Microsoft products knowledge, to include: Excel, Word and Outlook

Must be constantly aware of changing events, such as staff or supply shortages

Working knowledge of equipment safety

Ability to supervise the work of others

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment

Ability to speak, read and write in English

Ability to work well in a team-oriented, fast-paced, event-driven environment

Ability to work a variable schedule: evenings, weekends and holidays as required

Excellent customer service skills

Preferred

Experience in a public facility highly preferred

Benefits

Health, Dental and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off (vacation days, sick days, and 11 holidays)

Company

Oak View Group

We are here to be a POSITIVE DISRUPTION to business as usual in the sports and live entertainment, and hospitality industries.

Founded in 2015

Los Angeles, California, USA

5001-10000 employees

http://www.oakviewgroup.com

H1B Sponsorship

Oak View Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)