First Tek, Inc. · 4 weeks ago
Product Delivery Manager III (Research & Discovery)
Rosemead, CA
Full-time
Onsite
Senior Level
5+ years expFirst Tek, Inc. is seeking a Product Delivery Manager III for their Research & Discovery team. This role is responsible for transforming ambiguous business needs into clear problem definitions and leading customer research to validate solutions.
Information TechnologyStaffing Agency
Responsibilities
Convert vague business problems into fully defined opportunities with customer + business + regulatory framing
Produce "shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization
Works with the Senior Manager of Product to create ROI models (when needed)
Translate scattered backlog into strategic themes
Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback
Leverage call center data, QM analytics, and operational insights to validate root causes
Works with the Senior Manager of Product to identify regulatory constraints affecting the solution space
Product service blueprints, journey maps, business rule definitions, and low-fidelity prototypes
Aligns with Domain PMs to understand end-to-end journey impacts and constraints early
Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on a realistic, validated scope
Ensure all discovery artifacts are aligned before transitioning work to estimation or execution
Qualification
Required
High School Diploma or Equivalent
5+ years in Discovery, UX Research, Product Strategy, and Service Design
Strong skills in blueprinting, journey mapping, and early-stage prototyping
Ability to translate user needs and operational insights into business value
Strong synthesis, facilitation, and problem-finding capabilities
Preferred
Experience in large, complex, and regulated enterprises
Company
First Tek, Inc.
To succeed in the complex world of technology, you need exceptional connections – to the right experts, the right opportunities and the right answers.
1001-5000 employees
H1B Sponsorship
First Tek, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (58)
2023 (60)
2022 (82)
2021 (165)
2020 (312)
Funding
Current Stage
Late StageLeadership Team
Kumar Bhavanasi
President/CEO/Founder
Recent News
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