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Dataminr · 2 days ago

Field Services Engineer, USAF (Onsite in San Antonio, TX)

San Antonio, TX

Full-time

Onsite

Mid Level

$96K/yr - $142K/yr

Dataminr is a mission-driven company focused on leveraging AI to provide critical event detection. They are seeking a Field Services Engineer to support the deployment of a large US Air Force system, involving direct customer interaction and troubleshooting in operational environments.

AnalyticsArtificial Intelligence (AI)Information TechnologyRisk ManagementSoftware

No H1B

Security Clearance Required

Responsibilities

Deploy and configure USAF cyber kits across multiple hardware platforms

Troubleshoot live issues under operational conditions

Support threat hunting teams, cyber protection teams, and mission operators directly

Train analysts, operators, and engineers on best-use practices for Polarity and related tools

Serve as the “train-the-trainer” lead, building repeatable onboarding and instructional content

Work with platforms such as Docker, Kubernetes, Linux, secure enclaves, and classified infrastructures

Contribute insights that shape future features, SOP documentation, and operational workflows

Support expansion into multiple theaters and operational units as the deployment footprint scales to 550+ kits

Qualification

Linux administrationDocker deploymentKubernetes deploymentTroubleshooting skillsCyber operations experienceSOP authoringTeaching abilityResearch abilityNetworking knowledge

Required

Active TS or TS/SCI or obtainable clearance, or experience working in classified settings

Hands-on Linux administration experience

Strong troubleshooting and research ability in complex environments, knowledge of computer networking, routing, and connectivity workflows

Experience with Docker and/or Kubernetes deployment

Experience working with mission-aligned operators or cyber organizations. Ability to teach, onboard, and guide users of varying technical experience

Experience with cyber hunt teams, IR teams, or network defense operations. Familiarity with secure enclave operations (NIPR/JWICS/SIPR or equivalent). Exposure to automation or scripting for configuration scaling

Experience authoring SOPs or structured training documentation

Ability and willingness to travel (~30%)