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Bon Secours · 4 weeks ago

Director, Lab Stewardship and Test Optimization

Ohio City, OH

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Bon Secours is a network dedicated to providing excellent care through exceptional people. The Director of Lab Stewardship and Test Optimization will lead the strategic design and implementation of a laboratory stewardship program to ensure appropriate and efficient use of laboratory testing, ultimately improving patient care and financial sustainability.

Health CareHospitalMedical

Responsibilities

Lead and manage the laboratory stewardship program across Bon Secours Mercy Health, aligning with value-based care initiatives and population health strategies

Develop and monitor key performance indicators (KPIs) related to test utilization, productivity, turnaround time, and cost per test for both in-house and referral tests

Develop and chair a utilization management review committee and partner with the prior authorization team

Review high-cost and high-volume referral tests for clinical appropriateness and develop test algorithms, where applicable

Prepare business case proposals on appropriate buy vs sell initiatives of tests that can be internalized. Determine optimal instrumentation necessary to insource referral tests

Track and analyze test ordering trends to identify overuse, underuse, or misuse, and provide education and feedback to clinicians on evidence-based testing

Apply Lean, Six Sigma, and other quality systems/continuous improvement methodologies to evaluate the need for new testing and equipment submitted by markets

Review with directors the need for new testing and/or equipment by participating in lean workflow studies including, but not limited to, redesigning laboratory processes and floorplan

Collaborate with physicians, pathologists, informaticists, and operational leaders to develop guidelines for appropriate test ordering

Stay abreast on industry trends in lab stewardship and value-based care strategies, and partner with automation team in evaluating and recommending optimal equipment for test internalization

Act as the BSMH lab’s point person for vendor relations and business reviews of reference laboratories and blood suppliers

Qualification

Lab stewardship programLean Six SigmaLaboratory operationsData analysisMT/MLSMLT certificationMicrosoft ExcelData visualization toolsQuality systemsCommunication skillsProject managementStrategic thinkingProblem-solving skills

Required

MT/MLS or MLT certification by ASCP, AMT or equivalent required

Lean Six Sigma Green Belt certification required

Bachelor's degree required

Minimum 5 years of progressive leadership experience in laboratory operations, quality, compliance, continuous improvement, and referral testing in a multi-hospital health system

Strong preference for experience in national consulting in laboratory transformation initiatives that includes technical operations, CAP/CLIA survey readiness, and quality systems deployment

Unique combination of molecular and genomics experience in a high-throughput specialty lab and in developing workflows that promotes financial and operational excellence

Experience with laboratory revenue optimization, billing improvement, claim denial reduction, and reimbursement strategy

Deep knowledge in developing algorithms around value-based care, analyzing and comparing referral tests, and providing strategic leadership on executing change

Advanced proficiency in Microsoft Excel

Strong analytical, strategic thinking, and problem-solving skills

Excellent communication, collaboration, and project management skills

Proven ability to influence physician behavior and lead multidisciplinary teams effectively