Thrive Pet Healthcare · 3 days ago
Veterinary Financial Coordinator
Columbia, SC
Full-time
Onsite
Entry, Mid Level
2+ years expThrive Pet Healthcare is seeking a Veterinary Financial Coordinator to join their team at South Carolina Veterinary Specialists & Emergency Care. The role involves managing client finances, auditing patient charts, and acting as a liaison between clients and veterinary staff to ensure effective communication and service delivery.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Act as a liaison between clients and veterinary staff
Present and explain estimates, fees, and invoices to clients
Collect deposits and payments
Answer client questions about procedures and costs
Audit patient charts and accurately update charges and estimates for services rendered
Assist with billing-related activities and manage accounts receivable
Provide financial training for new hires and on-going training for staff members as needed
Monitor financial performance and identify areas for improvement
Ensuring practice management software reflects codes that are accurate across all platforms
Some clinical shifts may be required
Qualification
Required
Has at least two (2) years' veterinary technician experience in emergency/specialty veterinary practice
Values client service and building relationships
Has experience with charge capturing procedures and is able to work with DVMs and technical team to develop treatment plans and discharge instruction templates and protocols
Possess strong working knowledge of ezyVet, Smartflow, Excel, Word and Sharepoint
Understands and can apply basic accounting and billing principles and terminology
Has the ability to do basic math without the aid of a calculator and has aptitude for medical math
Is self-directed, motivated and organized
Takes initiative and manages time well
Demonstrates critical thinking and problem-solving skills
Has attention to detail, is meticulous, and thorough with all work assignments
Has a positive, energetic, and upbeat personality
Employs considerable tact and diplomacy when required
Diffuses emotionally charged situations while remaining professional
Has the ability to greet and communicate with clients in a professional and friendly manner
Is flexible and adaptable; able to keep composure and focus with changing priorities
Is highly confidential, trustworthy, and able to follow through with commitments
Benefits
Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
Generously subsidized backup and ongoing care support for children, adults, and pets
Mental health benefits including coaching and therapy sessions
401k with employer contribution and no waiting period
Continuing education and development support through our library of free CE courses and paid time off for CE
Company
Thrive Pet Healthcare
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$386MKey Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M
Leadership Team
Tad Stahel
Chief Executive Officer
Joseph Mazzarella
Chief Technology Officer
Recent News
2025-11-21
Company data provided by crunchbase