skyutilitypack ยท 1 day ago
IT Support Engineer / Network Support (Mandarin Speaking)
Skyutilitypack is an international logistics and warehouse company seeking an on-site IT Support Engineer / Network Support who is fluent in Mandarin Chinese. This role focuses on providing IT support for warehouse and office environments, including network deployment and troubleshooting.
Industrial Automation
Responsibilities
Provide on-site IT support for warehouse and office environments (PCs, printers, scanners, PDAs, etc.)
Build, maintain, and troubleshoot network infrastructure (routers, switches, cabling, Wi-Fi)
Support new warehouse / station IT deployment, including network setup and device installation
Ensure stable, secure, and efficient IT systems to support daily logistics operations
Perform regular IT inspections, incident response, and issue resolution
Coordinate with business teams and China HQ IT team when needed
Participate in rotating on-call duty during holidays or off-hours (as required)
Qualification
Required
5+ years of IT support / network support experience
Fluent in Mandarin Chinese (daily working language); basic English communication required
Strong troubleshooting ability and on-site problem-solving skills
Authorized to work in the United States (no visa sponsorship available)
Willing to work on-site and handle occasional overtime or urgent support needs
Preferred
Hands-on experience in warehouse, logistics, manufacturing, or distribution center IT environments is strongly preferred
Experience supporting Chinese companies overseas
Familiar with network equipment deployment and IT asset management
Looking for a long-term and stable position
Company
skyutilitypack
We specialize in manufacturing advanced carton packaging machinery and flexible packaging solutions.
Funding
Current Stage
Early StageCompany data provided by crunchbase