CRM Consultant jobs in United States
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KnowIt Training · 6 days ago

CRM Consultant

KnowIt Training is seeking a CRM Consultant for a project with a client in the North Dallas area. The role involves assessing the client's current CRM and recommending a new solution that aligns with their business needs and objectives, with responsibilities including stakeholder communication and project timeline establishment.

E-learning

Responsibilities

Initiate project with stakeholders via email/virtual meeting or formal Kickoff
Gather feedback and expectations
Establish communication plan, methods, frequency, and format (email, remote, in-person, etc.)
Explain project phases and expectations
Establish project’s points of contact on customer’s and CI side
Establishment of a project timeline based on the customer environment and availability
Schedule discovery meetings for the following discovery phases

Qualification

CRM AgnosticStakeholder EngagementCommunication SkillsTouchpoint CRMPresentation Skills

Required

CRM Agnostic, with the ability to objectively assess and recommend available CRMs
Experience working with stakeholders and end users to gather requirements and understand current state CRM usage
Excellent communication and presentation skills

Preferred

Experience with Touchpoint CRM

Company

KnowIt Training

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KnowIt Training is a certified women-owned provider of industry specific training for the fields of Recruiting and Human Resources.

Funding

Current Stage
Early Stage
Company data provided by crunchbase