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Thrive Pet Healthcare · 3 days ago

Veterinary Client Service Representative - Swing Shift

Culver City, CA

Full-time

Onsite

Entry Level

$21/hr - $24/hr

1+ years exp

Thrive Pet Healthcare is dedicated to providing exceptional care for pets and their families. They are seeking a Veterinary Client Service Representative to join their Client Care Team, where the role involves assisting pet parents during their hospital visits and managing various client interactions.

Health CareHospitalMedicalPetVeterinary

H1B Sponsor Likely

Responsibilities

Answer incoming calls, message taking

Triage incoming requests

Guide clients through check-in, discharge, check out

Handle financial transactions

Facilitate medication requests

Understanding department-specific medications, diagnostics, and procedures

Qualification

Customer serviceVeterinary experienceFluent in EnglishCompassionQuality serviceCommunication skillsIntegrity

Required

Have a desire to help people through what is often a stressful event in their lives

Minimum one year of experience in a customer service role (prior veterinary experience required)

Must be able to read, write and speak English fluently in a clear and audible voice

embody our core principles: Quality, Integrity, Compassion and Service

Benefits

100% paid parental (and •purr•-rental) leave

Family and pet bereavement

Education opportunities

Shift differentials

Company

Thrive Pet Healthcare

Glassdoor3.2

Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.

Founded in 2003

Austin, Texas, USA

5001-10000 employees

https://www.thrivepetcare.com

H1B Sponsorship

Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (3)