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Englert Inc · 17 hours ago

Service Technician

Grass Valley, CA

Full-time

Onsite

New Grad, Entry Level

Englert Inc is seeking a Service Technician to provide exceptional customer service through timely warranty and chargeable services. The role involves executing service work, communicating with customers and the production manager, and maintaining job site standards.

Building MaterialManufacturingReal Estate

Responsibilities

Provide exceptional customer service by performing timely warranty & chargeable services

Report to production manager Monday - Friday @ 7am to receive schedule

Execute warranty/Chargeable service work for customers on schedule

Call customers at start of day to provide ETA

Communicate throughout shift to PM to resolve warranty/chargeable services on site

Collect payment and complete additional work orders on site

Upload before and after photos of job sites

Inspect/maintain recycle, steel and garbage bins at shop

Qualification

Exterior home improvementsGutter installation/serviceCustomer serviceCommercial drivingWritten communicationVerbal communication

Required

Experience with exterior home improvements

Confident on ladder up to 44'

Excellent written and verbal communication skills

Experience with face to face customer service

Ability to drive long distances safely

Valid Driver's license

Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility