Apply on Employer Site

Sol de Janeiro · 1 day ago

Director, Distribution Operations – Americas

DFW Metroplex

Full-time

Hybrid

Director/Executive

$165K/yr - $180K/yr

10+ years exp

Sol de Janeiro is a globally recognized beauty brand that draws inspiration from Brazil’s beauty rituals. The Director, Distribution Operations – Americas is responsible for managing and optimizing the regional 3PL distribution and warehousing network, ensuring operational excellence and strategic value creation across all sales channels.

BeautyCosmeticsFitnessHealth Care

Responsibilities

Serve as the primary leader for all 3PL relationships across the Americas, overseeing performance, commercial agreements, and strategic alignment with company goals

Lead 3PL contract management including negotiations, renewals, and performance-based incentive structures ensuring optimal service levels and cost outcomes

Develop and enforce robust governance routines, SLAs, and KPIs to measure fulfillment accuracy, speed, cost-to-serve, and customer experience

Drive joint business planning with 3PL partners focused on innovation, capacity planning, and continuous improvement

Act as the key escalation point for operational or commercial issues within the 3PL network

Manage day-to-day operations across multiple distribution centers, ensuring reliable and efficient fulfillment across all channels

Oversee network capacity, throughput, and efficiency to support growth, peak seasons, and new channel expansion

Lead efforts to optimize warehouse layouts, order processing, and transportation interfaces in collaboration with 3PL partners

Ensure all sites adhere to company standards for quality, safety, compliance, and brand protection

Implement process and system improvements to enhance service levels, productivity, and cost efficiency across the 3PL network

Leverage analytics and performance dashboards to drive decision-making and transparency

Partner with global supply chain and IT teams to deploy new tools, automation, and technologies that enhance visibility and scalability

Identify and execute initiatives that reduce cost-to-serve while improving customer experience

Partner with Inventory Management, Customer Service, Sales, and Finance to ensure alignment between distribution capabilities and business needs

Provide proactive communication on fulfillment performance, capacity constraints, and service risks

Support commercial teams with strategic insights on network capability and 3PL performance

Lead and develop a regional team responsible for distribution operations and 3PL performance management

Build a culture of accountability, collaboration, and continuous improvement

Mentor team members to enhance analytical, operational, and leadership skills

Qualification

3PL ManagementContract ManagementDistribution OperationsFulfillment OperationsNegotiation SkillsStakeholder ManagementAnalytical SkillsTeam DevelopmentLeadership SkillsCommunication Skills

Required

Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, or a related field required

10+ years of progressive experience in distribution and logistics operations with a strong focus on 3PL management, contracting, and performance optimization

Proven ability to lead multi-DC distribution networks and 3PL partnerships in fast-paced, high-growth environments

Strong negotiation and contract management skills with demonstrated success improving service and cost outcomes through 3PL relationships

Expertise in fulfillment operations across wholesale, e-commerce, and retail channels

Excellent communication, leadership, and stakeholder management skills