Flagpoles Etc ยท 1 week ago
Sales and Customer Service
Wixom, MI
Full-time
Onsite
New Grad, Entry LevelFlagpoles Etc is seeking a Customer Service and Soft Sales Representative to join their team. In this role, you will communicate with customers to identify their needs, process requests and orders, troubleshoot complaints, and provide helpful solutions that ensure they have a great customer service experience with the company.
Consumer Services
Responsibilities
Receive a high volume of inbound calls and emails
Analyze customer needs and recommend appropriate solutions
Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
Maintain accurate and detailed records of customer interactions and sales activities
Collaborate with team members to achieve sales targets and meet company objectives
Stay updated on product knowledge and industry trends to effectively communicate with customers
Qualification
Required
Excellent communication skills, both written and verbal
Strong interpersonal skills and the ability to build rapport with customers
Ability to analyze customer needs and provide appropriate solutions
Proficient in using computer systems and software applications
Ability to work in a fast-paced environment and meet sales targets
Typing skills
Proficient in Microsoft, Outlook, general computer knowledge
High school diploma or equivalent
Preferred
Previous experience in customer service or sales is preferred but not required
Benefits
Competitive salary
Paid time off
Training & development
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Health Benefits
Company
Flagpoles Etc
For over 35 years, Flagpoles Etc has manufactured flagpoles and flags, serving the patriotic needs of residential and commercial clients all over the United States.
Founded in 1992
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase