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Satellite Affordable Housing Associates (SAHA) · 20 hours ago

Sub Service Coordinator

Multiple Locations - Berkeley, CA 94703

Full-time

Onsite

Entry Level

$30.05/hr - $33.65/hr

2+ years exp

Satellite Affordable Housing Associates (SAHA) is a nonprofit housing development organization dedicated to providing affordable housing and supportive services. The Sub Service Coordinator will provide on-site direct services to residents, plan programs, and support initiatives that enhance the community and assist residents, particularly seniors and those experiencing homelessness.

Property DevelopmentProperty ManagementReal EstateResidential

Comp. & Benefits

Responsibilities

Providing on-site direct services to residents

Planning and facilitating relevant programs, events, and SAHA’s neighborhood focused initiatives at their assigned site

Supporting seniors, families, and/or people with special needs depending on the property composition

Substituting at assigned site, or sites, and providing support for special projects or during times of staff vacancy

Building and maintaining ongoing positive and supportive working relationships with residents, colleagues, community organizations, and volunteers

Qualification

Social WorkAffordable Housing KnowledgeCrisis Intervention TrainingCustomer ServiceMicrosoft OutlookPublic SpeakingBudget ManagementFluency in Second Language

Required

Minimum 2 years' experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds or a Bachelor's degree in Social Work, Psychology, or related field may be substituted

Candidates with lived experience are encouraged to apply

Experience in affordable housing or knowledge of Fair Housing law is a plus

Ability to maintain professional boundaries, exercising objectivity and confidentiality, while building trusting relationships with residents and staff

Be proactive, innovative and use solution-oriented approaches to solve complex problems

Have excellent customer service - approachable, positive presence, empathetic, clear and effective written and verbal communication, accountable and provides timely follow-through

Understanding of structural and systemic issues that create social and economic inequities based on race, gender, class, etc

Intermediate level computer skills, Microsoft Outlook- email and calendar, word processing, spreadsheets, publishing software, Zoom, service documentation software, file sharing and the ability to navigate the internet easily

Comfortable with public speaking at large building activities and meetings

Knowledgeable of community resources, as well as referral and application processes, or the ability to learn

Have experience and ability to work positively within a multicultural team and residential environment

Be proactive, manage time effectively, and be able to work independently

Ability to manage multiple tasks and responsibilities with an ability to adjust to change in a fast-paced environment

Have flexibility to provide coverage at another site, assist with special projects, and work outside of regular schedule such as evenings and weekends, if needed

Have budget management skills

Ability to attend mandatory meetings and trainings for this position (1st year minimum 36 hours; every year after – 12 hours)