NEOGOV · 15 hours ago
Sr. Office Assistant - Public Relations
NEOGOV is seeking a creative and self-motivated administrative assistant to support the Forsyth County Sheriff's Office's Public Relations team and Community Outreach Unit. The role involves strong customer service, organization skills, and participation in community events, often outside of normal business hours.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as unit liaison with clients regarding the administration of office processes and procedures
Sets priorities of calls and provides information and guidance to clients, other agencies, and the public
Coordinates the logistics associated with meetings, conferences, and workshops of limited scope and complexity; makes travel and accommodation arrangements
May make commitments on behalf of the unit within guidelines provided; contacts vendors to provide or secure information to resolve problems or obtain needed materials
Establishes, prepares, maintains, processes, and/or audits a variety of forms, records, and reports requiring significant knowledge of policies, procedures, and guidelines
Updates records and initiates paperwork for changes, gathers information, and organizes and distributes according to specific guidelines
Establishes and maintains a limited budget; balances and reconciles records with the appropriate authority; compiles or directs the preparation of budget reports; may initiate transfers between line items within specific guidelines
Maintains and accesses information systems to respond to requests; independently produces documents, reports, and publications within specific guidelines
Coordinates the process of ordering, distributing, and inventorying supplies and equipment
Utilizes computer to prepare a variety of documents with varying formats and deadlines, and/or varying levels of difficulty
Accesses automated systems to establish, retrieve, review, update, and revise a variety of office records; may input legal, medical, scientific, statistical, financial or other technical information requiring considerable knowledge of special terminology; provides technical assistance to staff in accessing systems
Selects and applies computer software packages to prepare a variety of office documents, records, reports, charts, and graphs; determines format and manipulates text from various sources
Maintains and controls office filing system(s) where components and guidelines may vary; locates, extracts, and summarizes information from files; initiates process of purging and updating files; may determine release of information according to established procedures and confidentiality guidelines
Prepares correspondence independently from general instructions or brief summaries; may independently compose and format documents or form letters, or correspondence involving procedures and technical subject matters
Screens mail, prioritizes pulls and attaches related documents, and routes appropriately
Screens, schedules and comments on social media content
Performs related work as required
Qualification
Required
Graduation from high school or GED
Two years of office/clerical work
Ability to work outside of normal business hours
Professional appearance and demeanor
Utilize courtesy and tact in performing public contact and communication duties
Experience in social media and communications
Ability to serve as unit liaison with clients regarding the administration of office processes and procedures
Ability to set priorities of calls and provide information and guidance to clients, other agencies, and the public
Ability to coordinate logistics associated with meetings, conferences, and workshops
Ability to make commitments on behalf of the unit within guidelines provided
Ability to establish, prepare, maintain, process, and/or audit a variety of forms, records, and reports
Ability to update records and initiate paperwork for changes
Ability to establish and maintain a limited budget
Ability to maintain and access information systems to respond to requests
Ability to produce documents, reports, and publications within specific guidelines
Ability to coordinate the process of ordering, distributing, and inventorying supplies and equipment
Ability to prepare a variety of documents with varying formats and deadlines
Ability to maintain and control office filing system(s)
Ability to prepare correspondence independently from general instructions or brief summaries
Ability to screen mail, prioritize pulls and attach related documents
Ability to screen, schedule and comment on social media content
Willingness to work nights, holidays, and weekends where they may fall in your schedule
Preferred
Excellent oral and written communication skills
Public speaking competency
Exceptional customer service skills with an ability to build community relations
Superior organizational talents with consistent attention to detail
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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