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Los Alamos National Laboratory · 22 hours ago

Learning Specialist 1

Los Alamos, NM

Full-time

Onsite

Entry Level

2+ years exp

Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. They are seeking a Learning Specialist to support training programs within the Facility Training & Compliance group, focusing on the development and implementation of training protocols and compliance programs for personnel in a fast-paced environment.

Security

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Assisting customers, stakeholders and training department personnel to assure training programs meet customer needs, regulatory drivers, and contractual requirements

Organize and administer exams, quizzes, and training in a controlled environment

Prepares and manages training materials and data entry collection (exam log)

Managing Proctor Room scheduling requests throughout multiple training facilities

Course scheduling, including managing and implementing complex, overlapping schedules

Learning Management System Administration (training assignments, issuing credit, managing course registration, creating scheduled offerings, course management, running reports)

Managing and tracking Training Service Request tickets, assigning resources to review and approve training forms, and issue credit

Maintaining compliant and high-quality training documents and records for diverse audiences

Assisting with course management objectives

Qualification

Training Program ImplementationLearning Management SystemProctoring ExamsRecords ManagementCompliance PracticesCustomer ServiceInterpersonal CommunicationWritten CommunicationVerbal Communication

Required

Demonstrated experience and knowledge of business activities in an operational environment, including familiarity with one or more of the following: program management, compliance practices, records management, training qualification programs or working in a proctoring environment

Experience implementing training/education programs for a wide variety of target audiences

Experience administering training and proctoring exams or quizzes in a controlled environment

Maintaining training documents and records, both physical and electronic to ensure records and documents are preserved in the repository and in accordance with policies and procedures

Experience working with customers, stakeholders, and regulators to assure training programs meet customer needs, regulatory drivers, and contractual requirements and providing guidance in interpreting regulations and policies to ensure compliance

Knowledge of business and operations systems and standard software applications (i.e. Microsoft and Adobe products). Ability to quickly learn and adapt to the use of LANL business systems (i.e. Oracle, UTrain, Issues Management, etc.). Ability to effectively manage multiple complex and overlapping calendars

Experience working with confidential or proprietary information, classified documents or sensitive information, including CUI-Privacy training records. Understanding of safety and security requirements to individual responsibility and as applicable to training activities

Demonstrated experience and ability to conceptualize and communicate program requirements and detailed elements to both technical and non-technical personnel

Demonstrated skill with interpersonal, written, and verbal communications as evidenced by internal and/or external interactions, seminars, briefings, and presentations. Exceptional customer service skills and the ability to provide clear, concise support and guidance to others in sometimes stressful situations

Ability to interact professionally with all types of personnel, including external interfaces and executive management

Position requires an Associate's degree from an accredited institution and a minimum of two years of related experience, or an equivalent combination of education and experience directly related to the occupation