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Robins Insurance, A Marsh & McLennan Agency LLC Company · 20 hours ago

Business Office Manager - Long-Term Care

Bay City, TX

Full-time

Onsite

Mid Level

Robins Insurance, A Marsh & McLennan Agency LLC Company is seeking a dependable and detail-oriented Business Office Manager to join their growing team. In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function.

FinanceFinancial ServicesInsuranceService Industry

Responsibilities

Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances

Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions

Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims

Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations

Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly

Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage

Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes

Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

Qualification

Accounts ReceivableBilling OperationsClaims ProcessingFinancial ComplianceOrganizational SkillsMultitasking AbilityTyping ProficiencyGeneral Computer UseCommunication Skills

Required

Experience in accounts receivable and general financial processes

Excellent organization and multitasking ability

Proficient in typing, 10-key entry, and general computer use

Communicates clearly in English, both verbally and in writing

Meets deadlines with accuracy and attention to detail

Cares genuinely for elderly and disabled individuals

Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities

Benefits

Comprehensive Coverage: Health, Dental, and Vision Insurance

Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more

Life Insurance: Whole and Term Policies

Professional Growth: Tuition Reimbursement for continued education

Time to Recharge: Paid Time Off

Retirement Planning: Immediate 401(k) eligibility

Unwavering Support: Exceptional corporate resources

Company

Robins Insurance, A Marsh & McLennan Agency LLC Company

Offering both personal and commercial lines, Robins Insurance specializes in finding the best possible insurance coverage for affluent individuals as well as businesses in the hospitality, habitational, transportation, and construction industries.

Founded in 1976