Associate Customer Service Representative - 5034071 jobs in United States
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State of Missouri ยท 13 hours ago

Associate Customer Service Representative - 5034071

The State of Missouri is seeking an Associate Customer Service Representative to support the Income Tax Bureau within the Department of Revenue. This technical position involves analyzing tax returns, responding to customer inquiries, and processing correspondence to enhance customer service and operational efficiency.

AgricultureGovernmentInformation Technology

Responsibilities

Working with individual income tax returns, corporate income tax returns, & property tax credit claims
Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters
Sorting & distributing correspondence
Responding to customer inquiries through telephone calls, e-mails, & written correspondence
Processing returned refunds

Qualification

Customer ServiceAnalytical ThinkingProblem SolvingComputer SkillsReliableEffective WritingDetail OrientedClear CommunicationSelf-Motivated

Required

Possess a high school diploma or high school equivalency certificate
Proficient computer skills

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

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The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Mccarthy
Chief Technology Officer
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Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
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