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NEOGOV · 18 hours ago

Veteran Services Director

Alamance County, NC

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

NEOGOV is seeking a Veteran Services Director for Alamance County's Veterans Services Department. This role involves providing leadership and strategic direction to ensure high-quality services for veterans and their families, overseeing a dedicated team, and collaborating with community partners.

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Responsibilities

Lead, plan, supervise, and coordinate veteran services programs and staff

Hire, train, mentor, and evaluate a dedicated team of professionals

Assist veterans and their dependents with benefits, eligibility, claims, and appeals

Oversee the preparation and submission of benefit applications and supporting documentation

Provide support to pensioned veterans and surviving spouses with annual eligibility requirements

Offer homebound services to veterans and families when possible

Manage the department’s operating budget, strategic plan execution, and performance measures

Maintain accurate records, reports, and required data

Represent the department at outreach events, meetings, and community education activities

Collaborate with county teams and community partners to connect veterans to employment, housing, health, education, and behavioral health resources

Qualification

Veterans programs knowledgeGrant administrationLeadership experiencePublic administrationCommunication skillsTeam buildingProblem-solvingCollaboration

Required

Bachelor's degree in public administration, human services, social work, business administration, or a related field

Three to five years of progressively responsible experience in veteran services, human services, public administration, or a related field

Supervisory or leadership experience, or an equivalent combination of education and experience

Strong knowledge of veterans' programs and benefits, applicable laws and regulations, and community resources

Comfortable interpreting technical rules, building partnerships, and leading a team with fairness, positivity, and purpose

Strong written and verbal communication skills

Basic knowledge of state and federal grant administration

Preferred

Prior military service

Master's degree in a related field

Current certification as a veteran service officer through the state veteran affairs division and the national association of county veteran service officers

Three to five years of leadership experience