SERVPRO Team Shaw · 2 days ago
Restoration Project Manager
SERVPRO Team Shaw is one of the largest SERVPRO franchises in the Country, providing comprehensive restoration and reconstruction services. The Restoration Project Manager will lead and motivate a team of technicians on restoration projects, ensuring work is completed safely and efficiently while maintaining high standards of customer satisfaction.
Construction
Responsibilities
Direct daily field operations, ensuring crew members follow proper procedures and safety standards
Assign tasks, monitor progress, and maintain workflow to meet project timelines
Communicate clearly and professionally with customers, answering questions and setting expectations throughout the restoration process
Accurately complete job files, including daily logs, photos, and scope details in SERVPRO systems
Inspect work performed by technicians to ensure it meets SERVPRO’s high standards and industry guidelines
Coach, support, and develop crew members to improve skills and efficiency
Oversee the setup, use, and maintenance of equipment and ensure proper inventory of supplies
Identify challenges on the job site and take proactive steps to resolve them quickly
Work closely with General Manager and claims team to ensure smooth job execution and customer satisfaction
Promote and enforce safe work practices on every job site
Qualification
Required
High school diploma or equivalent
1–2 years of experience in restoration, construction, or a related field
Valid driver's license with a clean driving record
Ability to lift, carry, and move up to 50 lbs. regularly
Strong communication and leadership skills
Basic proficiency with smartphones, tablets, and job-tracking software
Availability for on-call rotation, evenings, weekends, or overtime as needed
Preferred
IICRC certification(s) in Water Damage Restoration, Fire/Smoke Restoration, or related areas
Prior supervisory or lead technician experience
Experience working with insurance adjusters or property managers
Familiarity with SERVPRO job documentation systems (WorkCenter, DryBook, etc.)
Bilingual (English/Spanish) a plus
Benefits
Medical, Dental, Vision
Paid Time Off
Sick Paid Time Off
Matching 401K
Competitive compensation
Personal Development Opportunities
Company
SERVPRO Team Shaw
Our vision at SERVPRO Team Shaw is to be the premier cleaning, restoration and construction company in the country.
Funding
Current Stage
Growth StageCompany data provided by crunchbase