Northeast Title & Tag, Inc. · 1 week ago
Title & Tag Agent
Mt. Pocono, PA
Full-time
Onsite
Entry Level
1+ years expNortheast Title & Tag, Inc. is a family-owned company serving communities across Northeast Pennsylvania with reliable title, tag, and registration services. The Title & Tag Agent will assist customers with DMV-related services, ensure compliance with regulations, and deliver excellent service in a fast-paced environment.
InsuranceProfessional ServicesSmall and Medium Businesses
Responsibilities
Assist customers with a wide variety of DMV-related services, including vehicle titles, registrations, transfers, renewals, plates, and more
Ensure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulations
Communicate clearly and kindly with customers — both in person and over the phone
Maintain organized records and files in accordance with company and state guidelines
Operate point-of-sale systems and process customer payments
Deliver excellent service in a fast-paced office environment, where multitasking is a must
Qualification
Required
1+ year of customer service experience
Valid driver's license
Must be able to pass a background check
Ability to obtain Notary Public certification within 90 days of hire
Preferred
Prior experience in a customer service, dealership, notary, or DMV-related role
Notary Public certification
Bilingual or multilingual
Benefits
Cross-training available across four divisions: Title & Tag, Insurance, DOT Compliance, and Pack & Send
Opportunity to obtain your insurance license if you’re interested in exploring a sales or customer advisor path
Notary Public certification is required within the first 90 days (we’ll help you get certified — if you’re already a Notary, even better!)
Internal promotions and career growth are strongly encouraged — many of our team members have built lasting careers here
Family-owned, fast-growing company with long-term career potential
Supportive, team-oriented culture
Opportunities to grow in multiple directions — operations, compliance, insurance, sales, and more
We believe in promoting from within and helping our team members succeed
Company
Northeast Title & Tag, Inc.
Northeast Title and Tag is a family-owned and operated business with 12 convenient locations in Northeast Pennsylvania.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Maria Thompson-Carter
Principal CEO
Company data provided by crunchbase