IT Support Technician jobs in United States
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TEKsystems · 1 day ago

IT Support Technician

TEKsystems is a leading provider of business and technology services, and they are seeking an IT Support Technician to join a local healthcare company. The role involves providing tier 1 and 2 support, troubleshooting issues, managing IT department emails, and configuring new user setups in Active Directory.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
Triaging tickets – troubleshooting, handling, transferring, writing and confirming tickets
Monitor IT department emails – there is a general IT email and they are responsible for maintaining it
Active Directory - configuring new user set up, password resets, etc. (group policy is nice to have but not required)

Qualification

Desktop Support ExperienceHelpdesk Support ExperienceActive DirectoryOffice 365Customer Service Skills

Required

Desktop and Helpdesk Support Exp – need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets
Active Directory (new user set up and password resets) – group policy is a plus and need to have configuring experience
Strong customer service skills - Need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings

Preferred

Office 365 exp (specifically MS Exchange) highly preferred

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase