SERVPRO Team Friermuth · 1 week ago
Claims Manager/Job File Coordinator
Puyallup, WA
Full-time
Onsite
Entry, Mid Level
2+ years expSERVPRO Team Friermuth is dedicated to restoring lives and property with urgency and care. As a Claims Manager, you will oversee job file coordination, customer communication, and ensure compliance with client requirements while working closely with internal teams and insurance partners.
Consumer Services
Responsibilities
Monitor Job file status and job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Maintain internal and external communications
Complete and review job file documentation for final upload and the audit process
Perform job close-out
Qualification
Required
2+ year(s) of administrative or office-related experience and business experience
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Ability to successfully complete a Servpro required background check and drug screen subject to applicable law
Preferred
Experience in the commercial cleaning and restoration or insurance/service industry is strongly desired
Experience with writing estimates, job file processes, and quality assurance, a plus
Minimum of HSD/GED, Associates/bachelor's degree preferred
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Competitive pay, career path planning, and training.
Dental, health, and vision insurance available day 1.
401(k) with employer match, paid holidays, PTO, and sick leave.
Employee referral and recognition programs.
Company
SERVPRO Team Friermuth
SERVPRO Team Friermuth has offices in the following areas: Puyallup, WA Kennewick, WA San Marcos, TX San Antonio, TX Our team is proud to be a part of these amazing communities and can be there for you whether you live in one of the above locations or anywhere in the country.
Founded in 1992Puyallup, Washington, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase