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Pine Rest Christian Mental Health Services · 13 hours ago

Intern - Assessment & Referral Clinician

Grand Rapids, MI

Internship

Onsite

Intern

Pine Rest Christian Mental Health Services is a leading non-profit behavioral health system dedicated to providing expert care for mental health and substance use disorders. The Intern - Assessment & Referral Clinician will be responsible for triage, assessment, and referral services for patients, demonstrating excellent customer service and collaboration in a multi-disciplinary team.

Health CareHospitalMental HealthNon ProfitNursing and Residential CareRehabilitation

Responsibilities

Ability to work collaboratively with other community agencies on behalf of clients and/or the organization

Professionally and calmly handles crisis calls to determine appropriate next steps in the assessment process

Conduct face-to-face and telephone consultation with patients in crisis/psychiatric emergency to assess their clinical condition and to recommend the appropriate level of clinical care

Coordinate admissions and/or intakes, including interfacing with insurance and managed care companies for authorization

Refer patients to outpatient services, either within or outside the system when necessary

Ensures that medical record documentation protocols are complied with. Ensures that persons’ assessment information is entered into the medical records on a timely basis and in accordance with established organizational and departmental procedures

Ability to respond to a range of clients' needs using differential diagnoses and treatment approaches

Ability to effectively organize time, responsibilities, and accomplish task by established deadlines and timeframes

Works effectively and collaboratively in a multi-disciplinary team to insure excellent patient experience

Demonstrate understanding of sound ethical practice in conjunction with the established and defined ethics of one's training, discipline, and education/license level

As Contact Center is open 24/7, intern may be required to work evenings and weekends

Participates regularly in departmental and staff meetings. Serves on programs or organizational committees as required and as time and workload allow

Must maintain annual training and demonstrate competency in the required programmatic training

Qualification

Crisis interventionPatient assessmentReferral servicesCollaboration with agenciesDocumentation protocolsCustomer serviceEthical practiceTime managementTeamwork

Required

Currently enrolled in an accredited Master's Level Psychology or Social Work program