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Amazon · 4 days ago

Data Center Technician

Avondale, Arizona, USA

Full-time

Onsite

Entry Level

$29/hr - $52/hr

1+ years exp

Amazon is a leader in cloud computing and is seeking a Data Center Technician to join their AWS team. The role involves maintaining data center operations, performing hardware diagnostics and repairs, and collaborating with various stakeholders to ensure service availability.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

Qualification

Computer/server hardware troubleshootingLayer 1/2 networkingData center experienceIndustry standard certificationsLinuxBehavioral interviewingTrainingOnboarding

Required

Work a flexible schedule including weekends, nights, and holidays

18+ months of computer/server hardware troubleshooting or related IT experience

18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Preferred

Experience in a data center or other critical environment

Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)

Industry standard certifications (CompTIA, CCENT, Network+)

Understanding of Linux or similar operating systems

Behavioral interviewing and hiring experience

Experience training and onboarding of new team members

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave