Janus of Santa Cruz ยท 4 days ago
Client Services Representative - Santa Cruz - Full Time (Bilingual in Spanish)
Santa Cruz County, CA
Full-time
Onsite
Entry Level
$22/hr - $25/hr
1+ years expJanus of Santa Cruz is dedicated to transforming lives through supportive substance use disorder treatment services. The Client Services Representative will assist individuals and families on their journey toward wellness, providing extraordinary support in a professional environment while navigating a specialized healthcare landscape.
Health CareHospitalNursing and Residential CareWellness
Responsibilities
Demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment
Proficiency meeting aggressive timely completion of all documentations
Passionate and self-motivated, with excellent organizational and time management skills
Experience working in a team-oriented environment demonstrating positive demeanor regardless of changing work conditions
Meticulous attention to detail & strong ability to retain and contextualize information
Qualification
Required
Bilingual in English and Spanish
Strong interpersonal skills
Ability to navigate a highly optimized and specialized environment
Ability to work autonomously and take initiative
Deep background in data entry standards and norms
Compliance knowledge
Strong written and verbal communication skills
Deep understanding of the health care landscape
Experience working with under-resourced populations
Excellent active listening and communication skills
Good personal presentation, politeness, and tact
Ability to function in a high-pressure environment
Proficiency in meeting aggressive timely completion of all documentation
Passionate and self-motivated
Excellent organizational and time management skills
Experience working in a team-oriented environment
Meticulous attention to detail
Strong ability to retain and contextualize information
One year's experience in a healthcare setting
Ability to work with practice management and eHR systems
Knowledge of health insurance plans, healthcare terminology/procedures/practices and HIPAA regulations
Employees must reside in California and be able to be onsite daily
Preferred
Bilingual in Spanish
Benefits
Comprehensive medical, dental, and vision coverage
12 paid holidays
Retirement benefits
No-cost mental health counseling services
12 paid sick days per year
Company
Janus of Santa Cruz
Janus of Santa Cruz offers withdrawal management, residential treatment, counseling, medication-assisted treatment, and outpatient programs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Amber Williams, LAADC
Chief Executive Officer
Stephanie Macwhorter
Chief Operating Officer
Company data provided by crunchbase