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AT&T · 14 hours ago

Program Training Officer - Senior (Government)

Mclean, Virginia

Full-time

Onsite

Mid, Senior Level

$79K/yr - $175K/yr

5+ years exp

AT&T is a trusted provider of secure, cloud-based network solutions and professional services to the Federal Government. They are seeking a Program Training Officer to support the Program Management Team in the development and maintenance of training programs and reporting for the customer program.

CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for designing, delivering, supporting, and/or instructing comprehensive training programs aligned with industry best practices

Cover all technical, managerial, compliance, corporate, and development training needs for every team member involved in the program, whether internal or external requirements

Assess individual training needs, design and deliver courses as needed, evaluate their effectiveness through knowledge checks, and keep records of course completion

Develop yearly training plans, support the creation of new training initiatives, prepare educational materials, and organize sessions on emerging technologies and IT capabilities

Manage and update training schedules across different areas of the program, support team members with their specific training requirements as directed by leadership and closely monitor progress to completion. Spot gaps and delays in mandatory training and recommend solutions

Translate complex technical documents into clear, accessible content for non-technical audiences; collaborating with leadership and team leaders, help diagnose training issues, research solutions, and providing corrective actions

Present technical information in a way that encourages logical and critical thinking, fostering creative approaches to problem solving among users

Help build a culture where ongoing learning and professional growth are central to the team's values

Deliver training both in-person and online for customers and program staff alike

Keep all training documents, courses, and materials current; regularly review and remove outdated content from customer repositories

Offer resources and guidance to support "train the trainer" activities

Qualification

Technical training designCommunication skillsMicrosoft Office proficiencyProject Management ProfessionalITIL CertificationCertified ScrumMasterTraining needs assessmentCourse evaluationPresentation skillsTeam collaboration

Required

Must have a strong technical background in addition to the training-related skills required to gather training requirements, formulate appropriate coursework and materials, produce the presentation, and deliver the course content

Must possess excellent communications skills as many of the courses they deliver will be provided to customer personnel as well as individuals on the program

Candidate must have a bachelor's degree (BS/BA) and 5+ years of related experience. The experience can be a combination of degree and work history

TSSCI with poly (#tssci) (#polygraph)