ARMADA, Ltd. ยท 1 month ago
Administrative Support Specialist - Credentialing Administrator
Washington, DC
Full-time
Onsite
New Grad, Entry LevelARMADA, Ltd. is a company that provides credentialing administrative support services. The Administrative Support Specialist role involves supporting credentialing operations, monitoring reports, and managing equipment related to Identity, Credential, and Access Management (ICAM) activities.
HardwareManufacturingMobile
Responsibilities
Submit ICAM reports, as needed:
Data reconciliation request
Credentialing Station Order Form for installs, de-installs, and moves
Submit and revise order forms for movement and installation of stations
Monitor and maintain existing ICAM reports
Provide written bi-weekly consolidated status report using the HRConnect separated employee clearance (SEC) module and USAccess status report, which includes; number of enrollments, activations, cards on hand, number of cards not collected when employees retired, resigned, or depart the agency for any reason
The Administrative Support Specialist - Credentialing Administrative Support Services shall provide Credentialing Administrative Support Services activities to include Metro DC area with flexibility to travel nationwide in support of ICAM credentialing activities
The Administrative Support Specialist - Credentialing Administrative Support Services will assist with managing and operating Fixed Credentialing Units (FCUs), Mobile Credentialing Units (MCUs), Light Activation Kits (LAKs), Fargo Printers, and Shredders
Assist with deploying FCU, MCU, LAK, Fargo Printer, and Shredder hardware
Assist with reconciliation of card inventory and status discrepancies in ICAM systems
Assist with shipping, tracking, and inventory management of credentialing equipment and supplies
Maintain logs documenting station installs, de-installs, moves, and hardware deployments
Submit and track technical support requests for credentialing equipment and report outages or malfunctions to ICAM
Safeguard all PII and credentialing documentation in accordance with federal requirements
The Administrative Support Specialist - Credentialing Administrative Support Services will have travel nationwide in support of ICAM credentialing activities
Other duties as assigned
Qualification
Required
High School Diploma, or equivalent
Familiarity with ICAM programs, credentialing operations, or similar environments preferred
Must be able to handle sensitive credentialing information with discretion and accuracy
Must have experience supporting ICAM administrative reporting functions
Must be able to operate or support deployment of credentialing equipment
Must be able to travel nationwide as required
Knowledge of ICAM reporting systems and workflows, including HRConnect SEC and USAccess status reporting
Knowledge of credentialing operations, including enrollments, activations, card issuance, and card inventory management
Knowledge of credentialing station processes, including installation, de-installation, movement, and order form submission
Knowledge of credentialing hardware and equipment such as Fixed Credentialing Units (FCUs), Mobile Credentialing Units (MCUs), Light Activation Kits (LAKs), Fargo Printers, and shredders
Skill in monitoring, maintaining, and submitting ICAM reports and administrative documentation
Skill in preparing detailed bi-weekly consolidated status reports with required activity metrics
Skill in using and supporting credentialing equipment and assisting with hardware deployment
Strong organizational skills for managing multiple reporting and documentation responsibilities
Strong attention to detail for tracking enrollments, activations, cards on hand, and uncollected cards
Skill in completing and revising Credentialing Station Order Forms and Data Reconciliation Requests
Ability to travel nationwide in support of ICAM credentialing activities
Ability to lift, move, or carry credentialing equipment as required during deployment activities
Ability to accurately track and report credentialing activity metrics and card issuance statuses
Ability to provide administrative support for credentialing equipment operations and deployments
Ability to install, move, or support the deployment of credentialing station hardware
Ability to work independently while supporting broader ICAM program operations
Ability to communicate clearly in written reports and consolidated status submissions
Ability to manage competing priorities and meet reporting deadlines
Company
ARMADA, Ltd.
ARMADA is a world-class provider of mitigation, prevention, preparedness, protection, response and recovery solutions.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Patrick North
Armada LTD Site Lead at U.S. Navy CENSECFOR Learning Site Mayport Florida
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