Microsoft · 2 days ago
Director, Customer Deal Program Management
Redmond, WA
Full-time
Onsite
Director/Executive
$131K/yr - $277K/yr
10+ years expMicrosoft is expanding its Cloud business and is seeking a Director, Customer Deal Program Management to join the Cloud Supply Chain organization. This role involves leading orchestration across Cloud planning for customer supportability scenarios and collaborating with cross-functional teams to ensure successful deal responses and readiness for customers.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Lead orchestration across Cloud planning for customer supportability scenarios in response to big / whale customer deals
Represent Cloud planning team in cross-functional projects / processes with Finance, Sales, Engineering Group, etc. for quarterly / annual planning activities
Establish processes with SLAs with partner teams on customer deal response, and build reporting / tracking mechanism for open and closed deals
Post deal closure, build reporting across Cloud Supply Chain to track readiness for customers
Partner with transformation & automation teams to build tools for end-to-end deal scenario planning capability
Qualification
Required
Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND 10+ years experience in data science/analytics, engineering, industrial engineering, supply chain, operations, or project management with a supply chain or operations field
OR equivalent experience
5+ years experience in Supply Chain Planning and Program Management
5+ years experience in building new supply chain capabilities and processes
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Deep understanding of ERP & Scenario planning software and tools, such as SAP IBP, Kinaxis, or Oracle Cloud SCM
Experience in change management and process optimization
Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all organizational levels
Project management skills and the ability to manage multiple priorities in a fast-paced environment
Demonstrable improvements in key business performance metrics, including revenue growth, cost efficiency, and customer satisfaction
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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