TTEC Digital · 4 days ago
Presales Solutions Architect - Google Cloud
United States
Full-time
Remote
Mid, Senior Level
$145K/yr - $170K/yrTTEC Digital is a company focused on enhancing employee and customer experiences through innovative solutions. They are seeking a Google Presales Solution Architect to leverage Google Cloud expertise in supporting their architecture team and developing managed services offerings. The role involves engaging with clients to translate their needs into effective cloud solutions while driving innovation in the contact center space.
AnalyticsArtificial Intelligence (AI)Information Technology
Responsibilities
Act as the primary technical overlay for the solution architecture team, bringing deep GCP expertise to complex pursuits
Champion a culture of knowledge sharing by helping CCaaS-focused architects understand the broader Google ecosystem, while learning best practices in CX innovation from them
Architect and deploy custom applications and AI agents using Google Cloud native services, including Cloud Run, Cloud Armor, and Compute Engine
Serve as the Subject Matter Expert (SME) for quoting and pricing Google Cloud consumption, ensuring accuracy in complex cost modeling for clients
Collaborate with the Director of Solution Architecture to design and structure Managed Services offerings, helping us sell ongoing support layers alongside professional services
Drive the integration of advanced capabilities, such as generative AI and predictive analytics, into TTEC Digital’s solution portfolio
Evolve and maintain a set of demo and POC environments to support rapid, robust, and bespoke demonstrations for clients, including enabling teams on how to deliver them
Collaborate with senior-level client executives to uncover business and technical needs, translating them into tailored, outcome-driven solutions
Carry a Solution Architect workload that balances deep cloud infrastructure work with Contact Center solutioning, growing your proficiency in the Customer Engagement Suite over time
Qualification
Required
Deeply versed in the Google Cloud Platform (GCP) ecosystem
Experience acting as an overlay or technical specialist within a pre-sales or sales engineering team
A 'Cloud-First' background with a strong desire to learn the Google Customer Engagement Suite and broader Contact Center technologies
Proven ability to work remotely and collaborate effectively with cross-functional teams
Bachelor's Degree or equivalent experience
Proficiency in deploying custom apps and AI agents using Cloud Run, Cloud Armor, and Compute Engine
Deep understanding of Google Cloud pricing calculators, consumption models, and how to quote complex cloud architectures effectively
Experience building or scoping Managed Services offers, with an understanding of how to structure support agreements that drive recurring value
Benefits
Medical, dental, vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Company
TTEC Digital
TTEC Digital is an IT consulting firm that provides CX strategy, data and analytics, and AI solutions.
Founded in 2022
1001-5000 employees
H1B Sponsorship
TTEC Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (18)
2023 (17)
2022 (26)
2021 (12)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Dave Seybold
Chief Executive Officer
Recent News
2025-11-14
Company data provided by crunchbase