JPMorganChase · 1 week ago
CCB Product Delivery Director - FAS
Columbus, OH
Full-time
Onsite
Lead/Staff, Director/Executive
14+ years expJPMorgan Chase is a leading financial services firm that helps nearly half of America’s households achieve their financial goals. As a Product Delivery Director in CCB Operations Technology, you will lead strategic development and operational excellence for the Fulfillment & Archive Services platform, mentoring a global team and driving innovative solutions to enhance customer experiences.
Asset ManagementBankingFinancial Services
Responsibilities
Drive end-to-end product lifecycle for Fulfillment & Archive Services, establishing strategic roadmaps aligned with business objectives and regulatory requirements
Oversee product development from conception through deployment, ensuring seamless integration with technology infrastructure and operational reliability
Architect robust technology support frameworks and execute cutting-edge AI and LLM-based process engines across the operational landscape
Collaborate with engineering teams, business stakeholders, compliance officers, and external vendors to translate technical concepts into actionable business insights
Lead and mentor a global product delivery team, fostering a culture of continuous improvement and innovation
Direct principal activities across the product delivery journey, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting
Own the change management framework across functional partners, ensuring adherence to risk, controls, compliance, and regulatory requirements
Maintain visibility over product timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners
Coach and mentor the product delivery team on best practices in resource management, dependency management, and deployment techniques
Qualification
Required
14 years of experience or equivalent expertise delivering products, projects, or technology applications
Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field required
8 years of progressive experience in technology support roles, with at least 5 years in product management or delivery leadership positions within enterprise technology environments
Demonstrated proficiency in enterprise archive systems, document management platforms, and document or card fulfillment technologies
Strong background in database management, API integration, cloud infrastructure, and modern software development practices
Experience with regulatory compliance frameworks and data governance principles
Proven track record of leading cross-functional teams and managing complex technology initiatives from conception to delivery
Exceptional verbal and written communication abilities, with experience presenting to senior leadership and translating technical requirements into business value propositions
Extensive experience leading operational management and change readiness
Experience in enterprise-wide release and deployment processes and strategies
Advanced knowledge of the product development life cycle, technical design, and data analytics
Preferred
Experience in financial services or highly regulated industries
Familiarity with agile and DevOps methodologies
Certifications in relevant technology platforms or project management frameworks
Background in vendor management and contract negotiation for technology services
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
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