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HCA Healthcare · 15 hours ago

Implementation Analyst

Salt Lake City, UT

Full-time

Hybrid

Entry Level

1+ years exp

HCA Healthcare is part of the nation's leading provider of healthcare services and is seeking an Implementation Analyst. The role involves end-user interaction, workflow analysis, and providing training and support to implement the Physician Practice Management System and ensure compliance with business processes.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Assists the Implementation Management and primary Implementation Analyst in conducting the introductory meeting with practice staff and physicians to introduce the project and educate the practice about the implementation process and expectations

Works with Service Center and Practice resources to understand workflow and business processes to successfully implement the Parallon system/process solution for the client

Executes implementation tasks for assigned practices following the Parallon standard implementation toolkit. Provides control and status of implementation tasks according to project schedule

Conducts client-specific workflow analysis and design, documenting current state workflows and assisting the client in making future-state workflow decisions based on the successful use of the application and Parallon processes

Develops training plan and delivers training to client staff and physicians, following the specified Parallon training standards

Functions as primary liaison between the client and support departments/teams

Provides regular status reports to key Program Management and end users

Drives resolution of end user issues and works with all parties to prioritize issues and offer solutions

Trains and supports appropriate use of the application, utilizing expert knowledge of the physician revenue cycle and Parallon processes

Works with physicians, business staff, and other clients to understand and research customization requests

Provides on-site go live support

Coordinates the transition of the practice to support model following agreed upon post go live support period to insure smooth transition

Establishes and monitors key success criteria and helps to collect return-on-investment metrics

Adheres to Parallon on-boarding activities, including train-the-trainer, and competency assessments

Attends regularly scheduled meetings with Implementation team including conference meetings and on-site group meetings

Qualification

Workflow analysisTraining deliveryImplementation managementBusiness process designClient liaisonCommunication skillsProblem-solving skillsTeam collaborationAdaptability

Required

Bachelor's degree in Business or related field required; equivalent work experience may substitute education requirements

Preferred

Minimum 1-2 years related experience preferred; relevant education may substitute for the experience requirement

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees