HCA Florida Lake City Hospital · 16 hours ago
Clerk
Lake City, FL
Part-time
Onsite
New Grad, Entry LevelHCA Florida Lake City Hospital is committed to providing quality care and support to patients. The Clerk role involves greeting patients, determining their needs, and ensuring they receive appropriate assistance while maintaining confidentiality and effective communication with staff and visitors.
Hospital & Health Care
Responsibilities
Greets and determine needs of Diagnostic Imaging patients and/or their family members, visitors and any other guest to the facility
Greets all patient’s promptly, correctly and in a consistent manner focusing on the needs of the patient
Safely transports/escorts guest to designated treatment area or department
Identifies special needs that may require special accommodations or determines the level of assistance required
Determines where patient needs to go and ensures they are either physically taken or appropriate level of assistance is provided
Maintains patient and other guest confidentiality at all times
Demonstrates Customer Service principles and behaviors appropriately
Regular, punctual and dependable attendance
Keeps waiting and patient areas clean
Communicates effectively with guest, hospital staff, and co-workers
Answer telephone in a timely and professional manner
Forwards calls to appropriate department/personnel
Ensure that any edits performed in the scheduling module are also duplicated in the admissions module
Ensures that center has needed clinical information for scheduled appointments
Select correct patient medical record number consistently
Maintain open communication with the registration and clinical staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
Utilize appropriate method/tool to communicate with Patients Access and other facility departments as necessary
Received, maintain, and index physician orders per facility and SSC standards and guidelines
Attends in-service presentations and completes mandatory education week
Practice and adhere to the 'Code of Conduct' philosophy and 'Mission and Value Statement'
Other duties as assigned
Qualification
Required
Basic computer skills required
Ability to understand and follow quickly and accurately brief oral and written instructions
Ability to organize and complete work in an accurate and timely manner
Ability to communicate with staff, physicians, and patients, and family, at all levels
Preferred
Knowledge of medical terminology preferred
Prior scheduling experience preferred
Basic knowledge of different Radiological Modalities
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Florida Lake City Hospital
HCA Florida Lake City Hospital, a 141-bed acute care hospital serving the communities of Columbia, Hamilton and Suwannee counties for over 65 years.
Lake City, Florida, US
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jill Adams
Chief Executive Officer
Company data provided by crunchbase