Paladin Consulting ยท 1 day ago
Infrastructure Systems Engineer
Roanoke, TX
Full-time
Onsite
Senior Level
$110K/yr - $135K/yr
6+ years expPaladin Consulting is a company that supports enterprise infrastructure and systems across U.S. and Canada operations. The Infrastructure & Systems Engineer role involves providing Tier 2 and 3 support for various IT services, managing core systems and vendors, and collaborating on network and security initiatives.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Provide Tier 2 3 support for Windows servers, virtualization (Nutanix), backups (Veeam), and infrastructure services
Support network operations (switches, VLANs, Wi-Fi, cabling, IPs) with escalation to HQ as needed
Administer Nextiva / 9Five call center systems (routing, queues, IVR, agents, analytics, troubleshooting)
Image, deploy, and manage endpoints using KACE; maintain asset inventory
Support Sales, office, warehouse, R&D, manufacturing, and remote users
Manage IT purchasing, vendors, renewals, SLAs, and cost documentation
Support identity and security tools (Okta, SSO, MFA, endpoint protection)
Participate in CSV, compliance, audits, and documentation (GxP/FDA/ITIL)
Drive continuous improvement, automation, monitoring, and capacity planning
Qualification
Required
6 -10 years of experience
Provide Tier 2 3 support for Windows servers, virtualization (Nutanix), backups (Veeam), and infrastructure services
Support network operations (switches, VLANs, Wi-Fi, cabling, IPs) with escalation to HQ as needed
Administer Nextiva / 9Five call center systems (routing, queues, IVR, agents, analytics, troubleshooting)
Image, deploy, and manage endpoints using KACE; maintain asset inventory
Support Sales, office, warehouse, R&D, manufacturing, and remote users
Manage IT purchasing, vendors, renewals, SLAs, and cost documentation
Support identity and security tools (Okta, SSO, MFA, endpoint protection)
Participate in CSV, compliance, audits, and documentation (GxP/FDA/ITIL)
Drive continuous improvement, automation, monitoring, and capacity planning
Windows Server, Nutanix (or similar), Veeam
Networking fundamentals (switches, VLANs, Wi-Fi)
Nextiva or 9Five call center administration
Google Workspace, AWS fundamentals, AI tools (Gemini)
Strong documentation, vendor management, and problem-solving skills
Company
Paladin Consulting
Paladin Consulting is a staffing and recruiting company that provides it and engineering consulting services.
1001-5000 employees
H1B Sponsorship
Paladin Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase