Contempo Specialty Packaging · 1 week ago
Key Account Manager – Packaging
Contempo Specialty Packaging is a family business with over 45 years of experience in packaging solutions. They are seeking a proactive Key Account Manager to manage high-value client relationships and oversee projects from concept to delivery, ensuring client expectations are met with precision.
Packaging & Containers
Responsibilities
Serve as the primary point of contact for your assigned accounts
Build and maintain long‑term, trust‑based relationships
Understand client goals, brand standards, and project needs
Oversee the end‑to‑end lifecycle of packaging projects — from quoting to delivery
Collaborate with internal teams to ensure timelines, budgets, and quality standards are met
Track orders and proactively update clients on status and next steps
Identify opportunities to grow existing accounts through consultative selling
Support the quoting process by gathering accurate project information
Help prepare proposals, presentations, and packaging recommendations
Respond quickly to client emails and calls with clear, accurate, professional communication
Coordinate design changes and approvals with the art department
Ensure all project details are entered accurately for smooth internal hand‑offs
Qualification
Required
2+ years in account management, client services, or project management — ideally in packaging, printing, manufacturing, or a related industry
Strong written and verbal communication skills, with excellent grammar and professional email etiquette
Proficiency in Microsoft Office and basic CRM tools
Experience managing B2B client relationships with ongoing projects