United Counseling Service · 6 days ago
Accounts Receivable Client Coordinator
Bennington, VT
Full-time
Onsite
Mid Level
$22/hr - $23.50/hr
3+ years expUnited Counseling Service (UCS) is dedicated to providing exceptional care and support to individuals and families in the community. The Accounts Receivable Client Coordinator is responsible for managing first-party accounts receivable functions, ensuring timely payments, and maintaining accurate billing records.
Health CareMental HealthNon ProfitRehabilitation
Responsibilities
Collect fees and enter payments into the electronic health record
Reconciles cash, checks, and credit cards to daily fee sheet
Processes all first party client adjustments, write-offs, credits, and refunds
Reconciles the payment report to the cash receipts journal on a monthly basis
Processes and mails client statements before the 15th of each month
Monitoring timely receipt of payment and investigating and resolving discrepancies
Discretely meet with clients to resolve financial issues including set-up of payment arrangements along with follow-up
Consults with the Clinicians/Operations on any client financial concern
Contact clients regarding outstanding account balances
Demonstrates and shares thorough knowledge of the relationship between first-party, Medicaid, and third-party reimbursements to maximize and expedite collected funds for any given service
Maintains digital HIPAA compliant copies of all pertinent billing and workflow information
Daily follow-up is done
Track assigned KPI’s
Close the month in a timely manner, running month end reports and rebilling and reprocessing denials
Serves as a Superuser in the Avatar EHR system and an active liaison via Basecamp for UEMR
Maintain client first party accounts in electronic health record and update related spreadsheets as needed
Update client accounts based on payment or contact information
Keeps digital PDF copies of final statements for each month
Serves on staff committees and attends weekly, bi-weekly, monthly, and other staff meetings as requested
Completes special projects and other duties when assigned
Provides backup for AR staff and Managed Care Coordinator as needed
Works closely with the Controller and Finance staff in resolving issues and initiating new procedures
In addition to the above, performs other duties as assigned
Qualification
Required
High school diploma or equivalent
3 - 5 years relevant experience
Computer skills required
Valid Driver's License
Benefits
Competitive pay
Generous paid time off
Medical, dental, and vision insurance
Retirement plan with employer match
Employer paid life insurance
Employer paid short term and long-term disability insurance
Employee Assistance Program
Career development opportunities
Free clinical supervision towards licensure
Loan repayment and tuition assistance program
Award winning worksite wellness program
An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.
Rewarding experience making a difference in the community.
Company
United Counseling Service
Incorporated in 1958, United Counseling Service (UCS) has worked to provide Southern Vermont with nationally recognized community-based services for children, adults, families, and seniors with the goal of helping people improve their quality of life.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Light Eames, MSIS, PMH-C
Community Partnership Coordinator (Head Start-Early Head Start)
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