Bon Appétit Management Company · 1 day ago
HUMAN RESOURCES SPECIALIST
Bon Appétit Management Company is committed to great food and outstanding service, and they are seeking an HR Specialist to support a newly unionized corporate dining location. This role focuses on employee and labor relations, ensuring a fair and collaborative work environment by acting as a liaison among team members, management, and union representatives.
CookingFood and BeverageOrganic FoodRestaurants
Responsibilities
Serve as the primary point of contact for employee concerns, promoting open communication and early resolution of workplace issues
Partner with union representatives and regional HR to manage grievances, arbitrations, and other union-related activities in a timely and respectful manner
Encourage a culture of trust and transparency where employees feel supported and empowered to raise concerns internally before escalating externally
Ensure consistent application of Compass Group policies and collective bargaining agreement provisions across all levels of management
Provide guidance to managers on handling employee relations matters in accordance with both company standards and union expectations
Monitor workplace practices to identify and address potential inconsistencies or risks before they escalate
Develop and deliver site-specific training programs to enhance leadership capabilities, conflict resolution, and policy awareness
Facilitate training sessions provided by National HR, tailoring content to meet the needs of the local team
Support ongoing education around labor relations, employee rights, and respectful workplace practices
Build constructive relationships with union representatives to maintain a cooperative and solutions-oriented environment
Proactively identify and address workplace concerns to reduce the likelihood of formal disputes or escalations
Act as a strategic partner in maintaining a balanced approach to union engagement—ensuring compliance while promoting internal resolution and team cohesion
Qualification
Required
Three+ years of relevant human resources experience - employee relations and labor relations HR practitioner
Demonstrated success in HR partnership and implementation within a relevant hospitality environment, strongly preferred
Strong written and oral communication skills; you're an emotionally intelligent, tactful, proactive communicator
Business systems acumen - experience utilizing the necessary tools & tech to effectively do your job
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Bon Appétit Management Company
Bon Appétit Management Company is an on-site restaurant company that offers full food-service management to clients.
Funding
Current Stage
Late StageRecent News
Roger Williams University
2025-09-19
The Hollywood Reporter
2025-07-24
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