JPMorganChase · 19 hours ago
Client Service Manager - Vice President
Tampa, FL
Full-time
Onsite
Senior Level, Lead/Staff
$88K/yr - $158K/yr
8+ years expJ.P. Morgan is a leading financial institution committed to delivering exceptional client service. As a Client Service Manager – VP in Securities Services, you will build strong relationships with clients, ensuring their satisfaction and overseeing the service delivery process.
Asset ManagementBankingFinancial Services
Responsibilities
Build relationships with clients and serve as the escalation contact for clients and JPM stakeholders
Participate in client meetings, update clients on product and system enhancements, and work to ensure client ongoing satisfaction with JPM
Establish an on-going governance structure and lead governance of processes for all products, including measurement and monitoring of service levels using KPIs and RAG ratings
Drive reduction of billing errors and carry costs
Provide strong oversight and manage to completion all global initiatives handled by the team
Lead, mentor, and develop the team
Qualification
Required
Bachelor's degree
At least eight years of experience working at a financial services organization focused on servicing institutional clients
Strong knowledge of Global Custody and/or Traditional, Hedge, Private Fund Services
Three to five years of direct people management
Strong communication, presentation, and project management skills
Effective problem solving and decision-making skills
Ability to exercise sound judgment and make effective decisions on behalf of clients and JPM
Preferred
Drive for continuous improvement
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-08
Crunchbase News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Company data provided by crunchbase