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DRS IT Solutions Inc · 14 hours ago

ServiceNow Developer

Atlanta, GA

Contract

Onsite

Senior Level

5+ years exp

DRS IT Solutions Inc is seeking a Senior ServiceNow Developer to enhance IT service management and operational workflows on the ServiceNow platform. The role involves designing, implementing, and optimizing solutions, while collaborating with stakeholders to translate business requirements into technical solutions.

Business DevelopmentInformation TechnologySoftware

No H1B

U.S. Citizen Only

Hiring Manager

Nisha George

Responsibilities

Design, develop, and implement ServiceNow solutions, including customizations and integrations

Collaborate with stakeholders to gather, analyze, and refine requirements

Customize and configure ServiceNow applications, modules, and workflows

Troubleshoot and resolve technical issues on the ServiceNow platform

Develop and maintain technical documentation, including system designs and user guides

Mentor junior developers and contribute to the team’s technical growth

Stay updated on the latest ServiceNow features and industry best practices

Ensure compliance with coding standards, security policies, and best practices

Conduct code reviews and actively participate in design discussions

Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations

Qualification

ServiceNow developmentServiceNow administrationServiceNow APIsJavaScriptITSM processesAgile/Scrum methodologiesHTMLCSSCode reviewsProblem-solvingCommunication skillsCollaboration skillsAttention to detailTechnical documentationMentoring

Required

Bachelor's degree in Computer Science, Information Technology, or a related field

At least 5+ years of hands-on experience with ServiceNow development and administration

Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS

Strong understanding of ITSM and ITOM processes, including workflows and automation

Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management)

Familiarity with Agile/Scrum methodologies for project delivery

Excellent problem-solving skills and attention to detail

Strong communication and collaboration skills to work effectively with cross-functional teams