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Mastercard · 2 months ago

Director, Small Business - US Small Business Core Product Optimization

Harrison, NY

Full-time

Onsite

Lead/Staff

$170K/yr - $273K/yr

Mastercard is a global technology company in the payments industry. The Director of U.S. Small Business Core Optimization will oversee the optimization and growth of small business card programs, collaborating with various teams to enhance customer solutions and drive business impact.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as a subject matter expert and provide ongoing product support to key small business customer segments, including Nationals, Regionals, and Specialty, with a focus on U.S. Credit, Debit, and Prepaid

Drive the launch of major small business card programs and serve as an embedded small business segment expert, overseeing program design and optimization, and represent these workstreams to senior leadership

Work in close coordination with cross-functional teams to customize and integrate Mastercard solutions and services into these wins where possible

In partnership with the Sales and Account teams and the Services arm of Mastercard, design and lead an always-on optimization strategy across all customer segments that creates top-of-wallet cardholder loyalty and delivers in-year Gross Dollar Volume (GDV) and revenue impact to meet optimization goals

Partner within the NAM Small Business team and cross-functionally to evolve the core product line and deliver synergies across Commercial and New Payment Flows (CNPF)

Oversee small business card economics – both strategy and technology – and conduct proactive analyses to drive strategic insights

Own the roadmap of strategic core solutions, such as VCN, and identify and scale new use cases that expand our market share and migrate small business transactions from cash and check onto card

Qualification

Payments expertiseCard program managementStrategic thinkingData analysisCross-functional collaborationCommunicationTeam playerMentorship

Required

Bachelor's degree required

Deep understanding of the payments ecosystem

Extensive experience working on card programs and/or with issuers or fintechs

Track record of building strategies that drive business impact and optimization

Familiarity with card economics

Experience working with data to conduct analyses and build business cases

Ability to excel working in cross-functional teams

Excellent communication skills with experience presenting to customers and senior executives

Team player who embodies the Mastercard Way

Experience mentoring and upskilling junior team members

Preferred

Master's degree is a plus

Small business experience is a plus

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (540)

2024 (319)