Field Service Engineer jobs in United States
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IBA · 1 day ago

Field Service Engineer

IBA is a certified B Corporation dedicated to shaping the future of cancer care through innovative technology. They are seeking a Field Service Engineer to install, maintain, and repair equipment related to Proton Therapy systems worldwide, ensuring the highest quality of service and customer satisfaction.

BiotechnologyHealth CareManufacturingMedical DeviceOncologySoftware

Responsibilities

You will help deliver a final, reliable working product within defined timelines that matches quality, performance and customer satisfaction requirements
You install equipment/systems accordingly to the defined planning, procedure timelines and operating processes
You debug and report bugs to the Development Team, and you are in charge of testing equipment/systems according to the specifications
You also maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to solve problems
You train less experienced colleagues to use properly and safely equipment/systems
You document and report interventions and actions undertaken in CMMS, with the required level of details and accuracy

Qualification

Electro-mechanicsRoot-cause analysisSystem troubleshootingHigh Energy PhysicsParticle AcceleratorsMedical PhysicsProactiveAutonomous workEnglish communicationTeam player

Required

A Master's Degree in electro-mechanics or equivalent by experience
Proven experience in root-cause analysis and you can lead a large-scale system troubleshooting
Very good oral and written skills in English
Very good communication skills with customers and IBA team
A driven, proactive and hands-on individual
Able to organize your work autonomously and take initiatives
A team player with very good communication skills
Willing to travel up to 60% of your time, including mostly week-ends
Willing to work different shift times, when necessary

Preferred

You have relevant experience in High Energy Physics, Particle Accelerators or Medical Physics

Benefits

Basic Life insurance (1x annual pay)
Accidental Death & Dismemberment Insurance (1x annual pay)
Short Term Disability (80% of pay)
Long Term Disability (60% of pay)
Medical Insurance premium subsidy for each of the 3 available options
Wellness Program cash incentives (up to $500/year)
Annual contribution to Health Savings or Health Reimbursement Accounts
Dental Insurance premium subsidy
Vision Insurance premium subsidy
4% 401(k) Plan match
Profit Sharing Plan
10 weeks 100% paid Parental Leave (Mothers and Fathers)
7 personal days annually
10 days of PTO in first year
Emergency Travel Services
Employee Assistance Plan
Tuition Reimbursement Program
Professional growth education programs
Above and Beyond Reward Program
Job referral rewards
Voluntary Life Insurance
Voluntary Spousal Life Insurance
Pre-paid Legal Services
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account

Company

IBA (Ion Beam Applications S.A.) is the world leader in particle accelerator technology.

Funding

Current Stage
Public Company
Total Funding
$156.22M
2025-11-19Post Ipo Debt· $156.22M
1999-06-18IPO

Leadership Team

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A. Fernando Piancastelli
Principal, Partner
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Company data provided by crunchbase