OutSystems · 6 hours ago
Lead SDR Operations Specialist
United States
Full-time
Onsite
Senior Level
$121K/yr - $147K/yr
7+ years expOutSystems is a global company focusing on AI-powered applications and agents that streamline operations. The Lead, SDR Operations will optimize the SDR operational ecosystem, manage advanced systems, and drive strategic planning initiatives to enhance productivity and pipeline growth.
Agentic AIArtificial Intelligence (AI)Data IntegrationDeveloper PlatformDeveloper ToolsDevOpsGenerative AIPaaSSaaSSoftware
Responsibilities
Manage and Optimize Core Systems: Oversee and maintain advanced configurations across the entire Sales Development Technology Stack, including designing scalable infrastructure and processes
Ensure Data Integrity: Manage complex data orchestration and flows between SDR and marketing systems to ensure data integrity and global reporting accuracy
Lead Operational Planning: Drive advanced planning activities, including managing Activity KPIs, Quotas, SPIFs, and leading Headcount Capacity Planning and benchmarking efforts
Deliver Strategic Insights: Develop strategic reporting aligned with organizational objectives, and synthesize data into comprehensive reports that directly inform leadership decision-making
Ensure Operational Reliability: Proactively anticipate and mitigate potential system disruptions and errors that could impact global SDR productivity
Drive Continuous Improvement: Lead complex problem-solving initiatives and oversee processes to ensure continuous efficiency gains in all SDR workflows
Align Cross-Functional Workflows: Act as the central point of contact for cross-functional alignment, driving consensus on planning approaches and leading strategic change management
Influence Leadership: Persuade and influence leadership decisions by presenting impactful analytics, acting as an advocate for data-driven strategies at the executive level
Qualification
Required
7+ years of progressive experience in SDR Operations, Sales Operations, Marketing Operations, or Revenue Operations, OR a combination of 4+ years in one of these operational functions plus relevant experience in an SDR/BDR individual contributor or leadership role, ideally with a high-growth SaaS or technology company
Proven expertise in administering and optimizing a best-in-class GTM Technology Stack, including Salesforce, sales engagement platforms (e.g., Outreach, Salesloft), conversational intelligence (Gong), prospecting tools (e.g., ZoomInfo, Cognism, Lusha), LinkedIn Sales Navigator, and website chat (e.g., Qualified, Drift)
Intermediate proficiency in data visualization and reporting tools (Salesforce Reporting & Dashboards, Power BI)
Preferred
Salesforce Administrator, Outreach, and/or PowerBI Certifications
Intermediate to advanced proficiency with SQL or data modeling within a Business Intelligence (BI) or Data Warehouse environment (Snowflake)
Familiarity with sales methodologies (e.g., MEDDPICC) and experience building operational processes to support them
Demonstrated experience in leading strategic change management initiatives for global sales development teams
Benefits
A company that is always growing, changing, and innovating.
Real career opportunities.
Work colleagues that are as smart, hard-working, and driven as you.
Disrupting the status quo is in our DNA.
We ask 'why' a lot.
Company
OutSystems
OutSystems is an AI-powered low-code platform that enables businesses to develop, deploy, and manage enterprise-grade apps.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$802.08MKey Investors
Kohlberg Kravis RobertsNorth Bridge Venture Partners & Growth EquityArmilar Venture Partners
2022-10-15Series G· $230M
2021-02-17Series E· $150M
2020-09-15Series Unknown
Leadership Team
Woodson Martin
CEO at OutSystems
Rui Pereira
Co-founder, Board Member
Recent News
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