Rochester Motor Cars ยท 1 day ago
Service Receptionist
Rochester, MN
Full-time
Onsite
New Grad, Entry LevelRochester Motor Cars is an industry leader in providing quality automotive products and services. They are seeking a Service Receptionist to assist customers with inquiries regarding appointments, service requests, and general questions while ensuring exceptional customer experience and satisfaction.
AutomotiveFinanceRetail
Responsibilities
Manage high volume of incoming
Ensure all incoming calls are answered efficiently and professionally
Place outbound calls as needed
Follow-up with existing customers to confirm satisfaction and generate leads
Provide exceptional customer experience; contribute to high CSI scores
Enter and/or update customer information into the CRM system
Be a liaison between customers and the sales/service department
Manage shuttle rides for customers
Qualification
Required
High school diploma or equivalent required
Strong phone, computer and email skills
Excellent verbal and written communication
Team-oriented with desire to achieve both individual and collective goals
Excellent time management and organizational skills
Works well under pressure
Preferred
Previous customer service experience
Benefits
Medical
Dental
Paid time-off
STD/LTD
401k
Life insurance
Company
Rochester Motor Cars
Rochester Motor Cars is a car dealership that offers new and used vehicles, parts, and services.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Flavin
Chief Financial Officer
Company data provided by crunchbase